“Design used to be the seasoning you’d sprinkle on for taste. Now it’s the flour you need at the start of the recipe.’’

— John Maeda, Designer and Technologist
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Privacy Policy

This Privacy policy was published on March 1st, 2020.

GDPR compliance

At UX GIRL we are committed to protect and respect your privacy in compliance with EU - General Data Protection Regulation (GDPR) 2016/679, dated April 27th, 2016. This privacy statement explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure. This Privacy Policy applies to the use of our services, products and our sales, but also marketing and client contract fulfilment activities. It also applies to individuals seeking a job at UX GIRL.

About UX GIRL

UX GIRL is a design studio firm that specialises in research, strategy and design and offers clients software design services. Our company is headquartered in Warsaw, Poland and you can get in touch with us by writing to hello@uxgirl.com.

When we collect personal data about you
  • When you interact with us in person – through correspondence, by phone, by social media, or through our uxgirl.com (“Site”).
  • When we get personal information from other legitimate sources, such as third-party data aggregators, UX GIRL marketing partners, public sources or social networks. We only use this data if you have given your consent to them to share your personal data with others.
  • We may collect personal data if it is considered to be of legitimate interest and if this interest is not overridden by your privacy interests. We make sure an assessment is made, with an established mutual interest between you and UX GIRL.
  • When you are using our products.
Why we collect and use personal data

We collect and use personal data mainly to perform direct sales, direct marketing, and customer service. We also collect data about partners and persons seeking a job or working in our company. We may use your information for the following purposes:

  • Send you marketing communications which you have requested. These may include information about our services, products, events, activities, and promotions of our partners. This communication is subscription based and requires your consent.
  • Send you information about the services and products that you have purchased from us.
  • Perform direct sales activities in cases where legitimate and mutual interest is established.
  • Provide you content and venue details on a webinar or event you signed up for.
  • Reply to a ‘Contact me’ or other web forms you have completed on our Site (e.g., to download an ebook).
  • Follow up on incoming requests (client support, emails, chats, or phone calls).
  • Perform contractual obligations such as invoices, reminders, and similar. The contract may be with UX GIRL directly or with a UX GIRL partner.
  • Notify you of any disruptions to our services.
  • Contact you to conduct surveys about your opinion on our services and products.
  • When we do a business deal or negotiate a business deal, involving sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
  • Process a job application.
  • To comply with laws.
  • To respond to lawful requests and legal process.
  • To protect the rights and property of UX GIRL, our agents, customers, and others. Includes enforcing our agreements, policies, and terms of use.
  • In an emergency. Includes protecting the safety of our employees, our customers, or any person.
Type of personal data collected

We collect your email, full name and company’s name, but in addition, we can also collect phone numbers. We may also collect feedback, comments and questions received from you in service-related communication and activities, such as meetings, phone calls, chats, documents, and emails.

If you apply for a job at UX GIRL, we collect the data you provide during the application process. UX GIRL does not collect or process any particular categories of personal data, such as unique public identifiers or sensitive personal data.

Information we collect automatically

We automatically log information about you and your computer. For example, when visiting uxgirl.com, we log ‎your computer operating system type,‎ browser type,‎ browser language,‎ pages you viewed,‎ how long you spent on a page,‎ access times,‎ internet protocol (IP) address and information about your actions on our Site.

The use of cookies and web beacons

We may log information using "cookies." Cookies are small data files stored on your hard drive by a website. Cookies help us make our Site and your visit better.

We may log information using digital images called web beacons on our Site or in our emails.

This information is used to make our Site work more efficiently, as well as to provide business and marketing information to the owners of the Site, and to gather such personal data as browser type and operating system, referring page, path through site, domain of ISP, etc. for the purposes of understanding how visitors use our Site. Cookies and similar technologies help us tailor our Site to your personal needs, as well as to detect and prevent security threats and abuse. If used alone, cookies and web beacons do not personally identify you.

How long we keep your data

We store personal data for as long as we find it necessary to fulfil the purpose for which the personal data was collected, while also considering our need to answer your queries or resolve possible problems. This helps us to comply with legal requirements under applicable laws, to attend to any legal claims/complaints, and for safeguarding purposes.

This means that we may retain your personal data for a reasonable period after your last interaction with us. When the personal data that we have collected is no longer required, we will delete it securely. We may process data for statistical purposes, but in such cases, data will be anonymised.

Your rights to your personal data

You have the following rights concerning your personal data:

  • The right to request a copy of your personal data that UX GIRL holds about you.
  • The right to request that UX GIRL correct your personal data if inaccurate or out of date.
  • The right to request that your personal data is deleted when it is no longer necessary for UX GIRL to retain such data.
  • The right to withdraw any consent to personal data processing at any time. For example, your consent to receive digital marketing messages. If you want to withdraw your consent for digital marketing messages, please make use of the link to manage your subscriptions included in our communication.
  • The right to request that UX GIRL provides you with your personal data.
  • The right to request a restriction on further data processing, in case there is a dispute about the accuracy or processing of your personal data.
  • The right to object to the processing of personal data, in case data processing has been based on legitimate interest and/or direct marketing.

Any query about your privacy rights should be sent to hello@uxgirl.com.

Hotjar’s privacy policy

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

Sharethis’s privacy policy

We use Sharethis to enable our users to share our content on social media. Sharethis lets us collects information about the number of shares of our posts. For further details, please see Sharethis’s privacy policy by clicking on this link.

You can opt-out of Sharethis collecting data about you by following this opt-out link.

Changes to this Privacy Policy

UX GIRL reserves the right to amend this privacy policy at any time. The latest version will always be found on our Site. We encourage you to check this page occasionally to ensure that you are happy with any changes.

If we make changes that significantly alter our privacy practices, we will notify you by email or post a notice on our Site before the change takes effect.

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Research & Insights

UX/UI Design Trends for 2022

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This post originally appeared on uxgirl medium.

As you may have guessed already, designing digital products is something more than just pampering their visual layer and taking care of the aesthetic experience of end users. Designing is primarily the ability to meet the specific problems of our recipients. It is to propose solutions based on previously acquired information regarding strictly defined needs and goals. Regardless of whether we create a mobile app, website, or a complex system for a specialized target group (e.g. astrophysicists or vascular surgeons), we should always get to know the expectations and needs of the people we design for. In addition to collecting requirements, drawing flows, thinking about, and testing individual user paths, we must remember such aspects as the usability of the solution being created, its availability, or even the necessity to take into account technological limitations.

Does this mean the visual layer should be sidelined or simply ignored? That’s not true, as often it is just as important as all the rest. This importance of aesthetics to us (and our users) is shown by trends in UI design that have been appearing for many years. As with all trends, you shouldn’t get too attached to them, since they are often very fleeting and pass faster than they can appear on our smartphones or in our browsers. Nevertheless, whether we’re talking about clothes, music, art, architecture, or interface design, we can always follow certain trends and track how they shape a given market. Some of them, as we have already mentioned, are temporary and do not find much support among recipients. Others, on the contrary, have been ruling for years and with each subsequent year, they evolve, popularize and penetrate deeper.

Today, we are going to discuss the trends of UI design for the new year, 2022. The majority of them debuted on our monitors and smartphones’ screens some time ago. However, due to the extremely rapidly developing technology, allowing some concepts to evolve, due to popularity or sentiment, many of the above-mentioned trends will stay with us for much longer and will certainly attract attention for the next year.

Even so, we must not forget that we are still talking about trends, a certain fashion or approach that is currently at the forefront. It does not mean, however, that we should follow it blindly from now on. Again, first of all, we should create solutions focused on a given need, solutions that respond to the problem presented to us.

Why bother with trends then? Why follow something that may become a thing of the past in a few or a dozen months? It’s quite simple.

To design better, to understand the market and to keep up with changing standards. In this fast-paced technological world, the way content is presented in apps and on websites keeps changing rapidly. People are constantly attracted by new stimuli and someone (perhaps from our competition) is constantly trying to attract their attention. If we want to relatively easily adapt to the changing world (not only the external, but also the virtual one), and at the same time not to be overwhelmed by the enormity of often unnecessary information — we should wisely and consciously follow the trends. This will allow us to approach design much more confidently and better. Being up to date, the ability to adapt to current standards, and being remembered are very important aspects today. They have a direct impact on how our product will be perceived outside. People buy with their eyes. The first impression is not an overrated slogan, but an actual phenomenon that can decide whether users will love our product.

Below is a brief presentation of a few trends we believe are worth paying attention to today. Some of them have been around for a while and will certainly not disappear any time soon. This is confirmed by, for example, all those fantastic projects that we can see on the Internet.

Use of 3D elements

Screenshot of PhotoVogue Festival website
PhotoVogue Festival website

No one is surprised today that designers are replacing flat illustrations with graphics and even animations in 3D. The development of technology and the emergence of new tools and plugins that allow you to easily create 3D objects is conducive to the development of this increasingly common trend. Both the ease of creating in 3D and much better resources such as stronger computers, faster internet, better optimization, and more front-end libraries allow our applications and websites to come to life.

3D very often means that our project is remembered, that it does not get lost in the multitude of subsequent pages, and thus it may also pay off in sales results. 3D objects make our products more attractive. The effect of depth or “popping out the screen”, although not so new, still attracts attention and enriches the reception among potential users.

Today you don’t have to be a Blender or Maya master — you can just use Figma and plugins such as:

  • Vectary 3D Elements
  • Fig3D
  • 3D shapes

It is also worth looking at Dimension CC from Adobe.

Bold Typography

Beyonity webiste

The fact that many websites and mobile apps have been moving towards minimalism for some time now does not need to be pointed out. Minimalism leads the way and it’s hard to be particularly surprised about it. First of all, we often associate it with professionalism. In addition, fewer elements mean less cognitive overload for users. Minimalism is also a huge plus for optimization — the simpler something is, the faster and smoother it works. It requires less resources (at least theoretically) as well.

A suitable complement to minimalist designs is the use of bold, clear, sometimes even exaggerated typography. It often comes down to placing individual headlines taking up a large part of the page view. In such a way, the user can be more involved in the content presented. The purpose is sometimes purely artistic. It is worth experimenting, breaking patterns, and building a design based on typography — this is what can play the first fiddle.

Dark Mode

TEN.finance website

Another concept worth following is a dark mode theme. Usually available as an option we can turn it on at night to protect our eyesight. Today we can, however, more and more often observe its default presence in web design, where users encounter light or white typography on a dark background. It is worth remembering the basic rules relating to contrast and how human eyesight reacts to certain color combinations. Hence, remember not to use white on a purely black background and vice versa, i.e. if you choose the dark mode, make sure that the background is e.g. dark gray, not 100% black, etc.

Anyway, apart from strictly aesthetic values, the dark mode also allows you to save the battery (less bright pixels have a positive effect on how quickly we have to search for a charging socket).

Protecting eyesight, energy, and aesthetic values are just some of the advantages of using the dark mode in our products. Dark themes with contrasting colors also improve visibility for some groups of visually impaired individuals. When designing a dark version of an app or a website, make sure that your solution is available to a wider audience. Designing in an inclusive manner is an important aspect of any good design. Therefore, if we want to comply with the guidelines or simply respond to the needs of all target groups, we should take it into account. Thus, if you haven’t thought about using dark themes for your apps or websites, it might be time to do so.

Y2K

Vintageria — online shop

One of the biggest UI trends is Retro Design. It is often seen as a way to bring back nostalgic memories and focus on things we already know, repackaging comfort and knowledge of the past and adapting it to the needs of the present.

Research has shown that nostalgia gives our lives a sense of meaning and continuity, leading to a stronger sense of interconnectedness and clear direction. Nostalgia also helps to relieve the uncertainty of the future by letting people feel they belong and have a purpose.

Each decade was characterized by something special and thanks to this, retro design can be understood in various ways. We can talk about the pop art trend or the psychedelic design of the 60s. Memphis Style with art deco elements and bold geometric shapes of the 80s, or abstract shapes and patterns, dorky fonts, kitsch textures, and grunge of the 90s.

What we want to highlight here is the so-called Y2K aesthetics, which officially returns and pops up everywhere from industrial, interior, and graphic design to social media, pop culture, and UI design.

The Y2K concept is described as futuristic with a retro twist. Based largely on cyberculture, Y2K’s aesthetics are known for their shiny textures and holographic metallics that are becoming a big trend on their own right now. Youthful, tacky, plastic, and colorful.

The trend has already started to emerge on social media platforms such as TikTok, where young people are experimenting and trying to get new quality out of thick, chunky fonts, bright colors, and trashy, futuristic style.

With a smile on their face, the older generation observes how subsequent apps and websites utilize the trends of their youth. The younger generation, at the same time, with the child’s fascination, creates crazy combinations, turning kitsch into a fashion of today’s times.

Maybe, for a while, it makes sense to depart from modern, flat, minimalist concepts and delicate colors, to take a step back and see what will never come back in the same form?

Dusty Design

Stacks website

To make buttons stand out, designers are experimenting with ways to make them look like they’re floating above the background. We often use drop shadows and different combinations and variants of gradients to liven them up.

One trend that we predict will be huge in 2022 is dusty buttons. Buttons on glass surfaces will look like they’re behind a thin coating of dust, providing a sense of depth and making the buttons appear more tactile. This trend highly shows that the boring flat buttons era might be way behind us and a completely new future is approaching.

Color of the Year

Very Peri color palette

The Pantone Color Institute, every year for over 20 years, announced the color of 2022. This time they chose a warm and subdued mixture of blue, violet, and a hint of red. Officially called Pantone 17–3938 Very Peri, described as dynamic periwinkle blue hue with a vivifying violet red undertone. In RGB space, it’s exactly 102, 103, 171. And the HEX value is #6667AB.

The color is a response to the current world situation and is intended to suggest the need for change, the search for new opportunities, hope, and creative strength. The inspiration was not only the coronavirus pandemic, but also virtual reality headed by Metaverse and NFT.

Very Peri is meant to encourage people to discover and enter a new reality with optimism and childlike curiosity. It allows us to accept the opportunities and perspectives that surround us. The time of transformation and the need to adapt to a new vision of the world require not only exceptional creativity, but also self-confidence, passion, and energy.

In general, the combination of blue and purple is associated with innovation, creative thinking, and modernity. On the other hand, warm accents add a tinge of optimism and joy.

Does this mean that in 2022 we should design our products based on this color theme? Not necessarily, but it’s worth having it in the back of your head. Color trends set by the Pantone Institute quickly shape fashion in the world around us. Hence, you can almost be sure that shades of purple and blue will storm not only apps and website interfaces, but also fashion shows and interior designs.

Color is still one of the most powerful means to communicate and express emotions. Therefore, let’s not be afraid to follow color trends and experiment with what is currently popular.

These are just a few of the design trends worth following. In addition to the above-mentioned, it is worthwhile to observe concepts such as:

  • motion design & micro animations
  • new european bauhaus
  • immersive design
  • behavioural design
  • blurred, colorful backgrounds
  • claymorphism & glassmorphism,
  • smooth swipe
  • emotional design
  • abstract design
  • animated illustrations

Finally, for dessert, we left two more concepts that have caused a lot of buzz in recent years, namely AR (Augmented Reality) and VR (Virtual Reality). Well known and widely used, but still not as common as we would like.

Additionally, in the past year, the tech world has turned its eyes to two hot terms, Metaverse and NFT. We won’t go into details right now, but they are definitely things that will change the way we perceive VR today. Watch the development of all mentioned directions, because there are probably a lot of things that can happen in this realm soon. As designers, we should always stay on our toes.

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UX in B2B Products – How to Measure Its Impact on Sales and Retention

In the B2B world, where purchasing decisions are more complex and sales cycles significantly longer than in B2C, UX investments can be difficult to justify. After all, a “nice interface” doesn’t close a deal. But the truth is different — well-designed UX in B2B products has a measurable impact on both sales and customer retention. The key is knowing how to measure that impact and translate it into actionable business metrics.

UX in B2B as a Sales Lever

Unlike consumer products, B2B solutions are often complex, involve multiple stakeholders, and require longer implementation periods. And yet — or perhaps because of that — good UX can accelerate purchasing decisions and reduce customer acquisition costs. Here's how:

  • Streamlined user journeys and clear information architecture help prospects quickly understand the product's value.
  • Self-service product exploration reduces the burden on sales teams — according to Forrester, 60% of B2B buyers prefer doing their own research over speaking with a salesperson
  • A polished, professional user experience increases trust in the product, a key decision factor in B2B deals.

Take Salesforce as an example — after redesigning their reporting interface, the adoption rate for the feature increased by over 30% in a single quarter, directly impacting upsell revenue.

UX Has a Strong Influence on Retention

Customer churn is a major concern for many B2B products. And often, the reason isn’t clearly visible. Users don’t always report their issues — they just stop using the product. That’s why poor UX is often a silent churn driver.

Conversely, features designed around actual user workflows become essential tools. The easier it is to accomplish everyday tasks, the more likely users are to stick around.

In SaaS, where long-term customer relationships drive profitability, retention can yield higher returns than new acquisition.

How to Measure UX Impact on Sales and Retention

While UX is often viewed as a “soft” discipline, its outcomes can — and should — be tied to hard metrics. Here's how you can break it down:

🔹 Metrics Linking UX to Sales:

  • Trial-to-paid conversion rate – improved onboarding increases perceived value faster.
  • Abandonment rate in purchasing funnels or sign-up flows – indicates UX friction points.
  • Sales cycle length – shorter decision timelines can point to clearer UX.
  • Demo/self-service lead volume – a UX that enables self-selling supports the sales pipeline

🔹 Metrics Linking UX to Retention:

  • Net Promoter Score (NPS) – gauges long-term user loyalty; UX has a strong influence.
  • Customer Satisfaction Score (CSAT) – short-term satisfaction after key interactions.
  • Feature adoption rate – shows which features users actually engage with. Low usage often signals UX barriers.
  • Churn rate correlated with usage activity – users abandon products when the experience gets in the way .

Implementing UX Measurement in Practice

Measurement is only useful when it informs action. Here’s how to implement UX measurement in your organization:

  1. Foster collaboration between UX, product, sales, and customer success – UX needs to align with business goals.
  2. Use analytics tools like Hotjar, Fullstory, or Pendo – they allow you to capture user behavior and identify friction.
  3. Establish benchmarks and run experiments – A/B tests and UX iterations help validate changes.

What’s Next?

Rather than viewing UX as a cost, treat it as a strategic growth driver. If you have a B2B product and you can’t answer the question “how is UX impacting my revenue?” — it’s time to start tracking the right data.

At UX GIRL, we help B2B companies measure and improve their product UX to directly support conversion and retention. Whether it’s audits, onboarding redesigns, or analytics setup — we translate UX improvements into business results.

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5 min

UX and AI Ethics: How to Build Interfaces with Responsible Trust

Do your users trust your AI?
In a world filled with chatbots, predictive engines, and recommendation systems, simply having AI is no longer enough. What truly matters now is trust—not blind trust, but responsible trust built on clarity, transparency, and control.

For Product Owners, Project Managers, CTOs, and team leaders, this means one thing: UX must align with AI ethics. Why? Because poor design choices in AI experiences don’t just harm usability—they erode brand trust and can directly impact user retention and conversion.

Responsible Trust – The New UX Imperative

AI increasingly operates behind the scenes—suggesting, sorting, interpreting, and nudging. But users often don’t understand how or why these systems make decisions. That’s where responsible trust comes in.

According to the Nielsen Norman Group, responsible trust means designing systems so users clearly understand their purpose and limitations—enabling confidence without false certainty.

In short, it’s about building ethical, transparent AI that earns—not demands—user trust.

The Ethical Pitfalls of AI Interfaces

Many AI-powered interfaces unintentionally fall into problematic patterns that damage trust:

  • The “black box” problem – Users can’t see how AI reaches decisions.
  • Over-anthropomorphizing AI – Interfaces make it seem like AI “understands” or “feels.”
  • Hidden automation – No clear indication when AI is acting on behalf of the user.
  • Data bias – Algorithmic decisions based on skewed or non-representative training data.

These issues may seem subtle, but they deeply affect how much control and confidence users feel when interacting with your product.

6 Principles for Designing Ethical AI Interfaces

To foster responsible trust, teams must intentionally embed ethics into UX decisions. Here are six key principles:

  1. Explainability – Help users understand why AI made a recommendation. Tools like IBM’s AI Explainability 360 support this.
  2. Transparency – Clearly indicate when AI is in use and how it influences outcomes.
  3. Consent and control – Give users options to disable or adjust AI functionality.
  4. Disclose limitations – Be upfront about what AI cannot do or might get wrong.
  5. Avoid manipulation – Don’t use dark patterns that nudge users toward AI-driven decisions.
  6. Contextual sensitivity – Match AI guidance to the level of risk and user expectations (e.g., banking vs. entertainment apps).

Applying these principles shifts the AI-user relationship from passive dependency to informed cooperation.

Case Studies in Responsible UX for AI

Ethical AI design isn’t just theory—some companies are already doing it well.

Google has adopted a set of AI Principles that guide their product and UX decisions, emphasizing transparency and fairness .

Duolingo provides a great example of ethical AI in action. Its chatbot tutor clearly discloses it’s an AI and transparently explains how it generates suggestions—building trust without overpromising.

In contrast, when ChatGPT was initially used for health-related queries without clear disclaimers, it led to serious misunderstandings. OpenAI’s subsequent updates added explicit warnings, underlining the need for transparency in sensitive use cases.

Ethical UX = Smart Business

Responsible AI isn’t just a moral obligation—it’s a strategic advantage.

A 2023 McKinsey report found that organizations applying ethical AI practices see higher user satisfaction and loyalty, especially when users feel in control and informed .

For small and medium agencies, product teams, and tech leaders, investing in ethical UX is an opportunity to stand out—by creating AI that users genuinely trust.

UX and AI Collaboration: A Shared Responsibility

Embedding ethics into AI UX isn’t the job of designers alone. It requires alignment across:

  • UX teams, who identify interaction risks and trust gaps.
  • Data and engineering teams, who expose model limitations and explainability.
  • Product Owners and CTOs, who enforce responsible standards in delivery.

To measure trust effectively, consider tracking UX KPIs like perceived control, user comprehension, and clarity of AI outputs.

What You Can Do Today

Ready to build more trustworthy AI experiences? Start with these five practical steps:

  1. Audit your AI touchpoints – Where is AI active in your product? Do users know?
  2. Identify trust risks – Any hidden automation, unexplained decisions, or black-box moments?
  3. Add layers of explainability and transparency – via tooltips, visual cues, or summary screens.
  4. Train your team – Make sure designers, PMs, and devs understand AI ethics fundamentals.
  5. Test for trust – In usability testing, ask: “Do users feel informed? In control? Safe?”

Conclusion

Designing AI interfaces is not just about function—it’s about responsibility.
Trust doesn't emerge on its own—it must be intentionally designed.

If your goal is to create products that are future-proof, user-friendly, and competitive, then embedding ethical UX practices into your AI features isn’t optional—it’s essential.

At UX GIRL, we help organizations design AI experiences that are not only smart—but trustworthy, explainable, and transparent.
Want an AI UX audit for your product? Let’s talk

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5 min

Gherkin for UX? How Designers and Agile Teams Can Finally Speak the Same Language

In the high-speed world of Agile, where user expectations evolve faster than sprint cycles, clear communication is not just a nice-to-have — it’s critical. Yet even in well-functioning teams, UX designers and developers often struggle to stay perfectly aligned. The result? Beautifully crafted prototypes that don’t quite behave as intended once implemented, or ambiguous flows that leave testers guessing.

Enter Gherkin — a simple, structured language that can help bridge the gap between design, development, and product.

What is Gherkin (and why should UX designers care)?

Gherkin is a structured, plain-language format used to write behavior-driven development (BDD) scenarios, typically used by QA and dev teams to write automated tests. But its value goes far beyond testing.

Its real strength lies in its simplicity — it describes user behavior in a "Given–When–Then" format, making it the perfect candidate for aligning cross-functional teams around how a feature should behave.

Example:

This isn’t code — it’s user intent, written in plain English. And that makes it a powerful communication tool for designers.

How UX Designers Can Use Gherkin to Document Intent

Designers don’t need to become developers to leverage Gherkin. Instead, they can use it to clearly define interaction logic — supplementing wireframes, prototypes, and user flows with behavior-driven context.

By embedding Gherkin-style scenarios into design documentation or user stories, designers ensure that the team understands not just what the interface looks like, but how it should behave.

Here’s a UX-specific example:

This format reduces ambiguity and ensures that design intentions translate into correct implementations.

What’s in it for your team (and your bottom line)?

Introducing Gherkin into the UX process may feel like an extra step, but it pays off. Studies show that reducing ambiguity in handoffs and requirements can lead to major efficiency gains.

  • Fewer misunderstandings: A McKinsey report found that companies improving requirement clarity saw up to a 40% increase in team productivity (Source: McKinsey & Company).

  • Faster onboarding: Gherkin scenarios give new team members immediate context for how the product should behave.

  • Better alignment with business goals: Stakeholders can validate behavioral flows early — even before development starts.

  • Improved testability: QA teams can use Gherkin to write automated or manual tests directly aligned with design.

Gherkin becomes a shared language between design, product, dev, and QA — cutting down feedback loops and minimizing rework.

How to Start Using Gherkin in Your Design Process

You don’t need to overhaul your workflow overnight. Start small:

  1. Pick one key user flow — such as login, checkout, or onboarding.

  2. Write 1–3 scenarios in Given–When–Then format.

  3. Share them during refinement or planning with developers and testers.

  4. Attach the scenarios to your design files or link them in your backlog.

This lightweight addition can dramatically improve alignment — even in teams that already communicate well.

Design Is Behavior — Not Just Visuals

UX is about more than how things look — it's about how they work. While wireframes and prototypes show structure and visuals, they often leave room for interpretation when it comes to logic, rules, and edge cases.

Gherkin helps designers express interaction logic in a way that’s unambiguous and testable. And in an Agile team, that means fewer assumptions, faster delivery, and better user outcomes.

At UX GIRL, we encourage product teams to experiment with Gherkin as a way to reduce misalignment and build stronger bridges between design and development. You don’t need to be technical — you just need to care about clarity.

What’s Next?

Ready to give your design handoffs a boost? Start with a single Gherkin scenario for your next feature. Use it to open a conversation between design, dev, and QA. You might be surprised how quickly your team aligns when you’re finally speaking the same language.

Need help integrating UX practices like Gherkin into your Agile process? Reach out to UX GIRL — we help teams turn design decisions into product clarity.

Begin your design adventure now!
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