“Design used to be the seasoning you’d sprinkle on for taste. Now it’s the flour you need at the start of the recipe.’’

— John Maeda, Designer and Technologist
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Privacy Policy

This Privacy policy was published on March 1st, 2020.

GDPR compliance

At UX GIRL we are committed to protect and respect your privacy in compliance with EU - General Data Protection Regulation (GDPR) 2016/679, dated April 27th, 2016. This privacy statement explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure. This Privacy Policy applies to the use of our services, products and our sales, but also marketing and client contract fulfilment activities. It also applies to individuals seeking a job at UX GIRL.

About UX GIRL

UX GIRL is a design studio firm that specialises in research, strategy and design and offers clients software design services. Our company is headquartered in Warsaw, Poland and you can get in touch with us by writing to hello@uxgirl.com.

When we collect personal data about you
  • When you interact with us in person – through correspondence, by phone, by social media, or through our uxgirl.com (“Site”).
  • When we get personal information from other legitimate sources, such as third-party data aggregators, UX GIRL marketing partners, public sources or social networks. We only use this data if you have given your consent to them to share your personal data with others.
  • We may collect personal data if it is considered to be of legitimate interest and if this interest is not overridden by your privacy interests. We make sure an assessment is made, with an established mutual interest between you and UX GIRL.
  • When you are using our products.
Why we collect and use personal data

We collect and use personal data mainly to perform direct sales, direct marketing, and customer service. We also collect data about partners and persons seeking a job or working in our company. We may use your information for the following purposes:

  • Send you marketing communications which you have requested. These may include information about our services, products, events, activities, and promotions of our partners. This communication is subscription based and requires your consent.
  • Send you information about the services and products that you have purchased from us.
  • Perform direct sales activities in cases where legitimate and mutual interest is established.
  • Provide you content and venue details on a webinar or event you signed up for.
  • Reply to a ‘Contact me’ or other web forms you have completed on our Site (e.g., to download an ebook).
  • Follow up on incoming requests (client support, emails, chats, or phone calls).
  • Perform contractual obligations such as invoices, reminders, and similar. The contract may be with UX GIRL directly or with a UX GIRL partner.
  • Notify you of any disruptions to our services.
  • Contact you to conduct surveys about your opinion on our services and products.
  • When we do a business deal or negotiate a business deal, involving sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
  • Process a job application.
  • To comply with laws.
  • To respond to lawful requests and legal process.
  • To protect the rights and property of UX GIRL, our agents, customers, and others. Includes enforcing our agreements, policies, and terms of use.
  • In an emergency. Includes protecting the safety of our employees, our customers, or any person.
Type of personal data collected

We collect your email, full name and company’s name, but in addition, we can also collect phone numbers. We may also collect feedback, comments and questions received from you in service-related communication and activities, such as meetings, phone calls, chats, documents, and emails.

If you apply for a job at UX GIRL, we collect the data you provide during the application process. UX GIRL does not collect or process any particular categories of personal data, such as unique public identifiers or sensitive personal data.

Information we collect automatically

We automatically log information about you and your computer. For example, when visiting uxgirl.com, we log ‎your computer operating system type,‎ browser type,‎ browser language,‎ pages you viewed,‎ how long you spent on a page,‎ access times,‎ internet protocol (IP) address and information about your actions on our Site.

The use of cookies and web beacons

We may log information using "cookies." Cookies are small data files stored on your hard drive by a website. Cookies help us make our Site and your visit better.

We may log information using digital images called web beacons on our Site or in our emails.

This information is used to make our Site work more efficiently, as well as to provide business and marketing information to the owners of the Site, and to gather such personal data as browser type and operating system, referring page, path through site, domain of ISP, etc. for the purposes of understanding how visitors use our Site. Cookies and similar technologies help us tailor our Site to your personal needs, as well as to detect and prevent security threats and abuse. If used alone, cookies and web beacons do not personally identify you.

How long we keep your data

We store personal data for as long as we find it necessary to fulfil the purpose for which the personal data was collected, while also considering our need to answer your queries or resolve possible problems. This helps us to comply with legal requirements under applicable laws, to attend to any legal claims/complaints, and for safeguarding purposes.

This means that we may retain your personal data for a reasonable period after your last interaction with us. When the personal data that we have collected is no longer required, we will delete it securely. We may process data for statistical purposes, but in such cases, data will be anonymised.

Your rights to your personal data

You have the following rights concerning your personal data:

  • The right to request a copy of your personal data that UX GIRL holds about you.
  • The right to request that UX GIRL correct your personal data if inaccurate or out of date.
  • The right to request that your personal data is deleted when it is no longer necessary for UX GIRL to retain such data.
  • The right to withdraw any consent to personal data processing at any time. For example, your consent to receive digital marketing messages. If you want to withdraw your consent for digital marketing messages, please make use of the link to manage your subscriptions included in our communication.
  • The right to request that UX GIRL provides you with your personal data.
  • The right to request a restriction on further data processing, in case there is a dispute about the accuracy or processing of your personal data.
  • The right to object to the processing of personal data, in case data processing has been based on legitimate interest and/or direct marketing.

Any query about your privacy rights should be sent to hello@uxgirl.com.

Hotjar’s privacy policy

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

Sharethis’s privacy policy

We use Sharethis to enable our users to share our content on social media. Sharethis lets us collects information about the number of shares of our posts. For further details, please see Sharethis’s privacy policy by clicking on this link.

You can opt-out of Sharethis collecting data about you by following this opt-out link.

Changes to this Privacy Policy

UX GIRL reserves the right to amend this privacy policy at any time. The latest version will always be found on our Site. We encourage you to check this page occasionally to ensure that you are happy with any changes.

If we make changes that significantly alter our privacy practices, we will notify you by email or post a notice on our Site before the change takes effect.

Minimalist graphic showing ‘2022’ in large black numbers on a light beige background, with a black semi-circle behind the text ‘UX/UI DESIGN TRENDS

Research & Insights

UX/UI Design Trends for 2022

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3 min
Author picture
  • Explore the biggest UX/UI trends of 2022.
  • Learn how design trends influenced digital products.
  • Discover which ideas remain relevant today.
  • Understand how to evaluate trends strategically.

This post originally appeared on uxgirl medium.

As you may have guessed already, designing digital products is something more than just pampering their visual layer and taking care of the aesthetic experience of end users. Designing is primarily the ability to meet the specific problems of our recipients. It is to propose solutions based on previously acquired information regarding strictly defined needs and goals. Regardless of whether we create a mobile app, website, or a complex system for a specialized target group (e.g. astrophysicists or vascular surgeons), we should always get to know the expectations and needs of the people we design for. In addition to collecting requirements, drawing flows, thinking about, and testing individual user paths, we must remember such aspects as the usability of the solution being created, its availability, or even the necessity to take into account technological limitations.

Does this mean the visual layer should be sidelined or simply ignored? That’s not true, as often it is just as important as all the rest. This importance of aesthetics to us (and our users) is shown by trends in UI design that have been appearing for many years. As with all trends, you shouldn’t get too attached to them, since they are often very fleeting and pass faster than they can appear on our smartphones or in our browsers. Nevertheless, whether we’re talking about clothes, music, art, architecture, or interface design, we can always follow certain trends and track how they shape a given market. Some of them, as we have already mentioned, are temporary and do not find much support among recipients. Others, on the contrary, have been ruling for years and with each subsequent year, they evolve, popularize and penetrate deeper.

Today, we are going to discuss the trends of UI design for the new year, 2022. The majority of them debuted on our monitors and smartphones’ screens some time ago. However, due to the extremely rapidly developing technology, allowing some concepts to evolve, due to popularity or sentiment, many of the above-mentioned trends will stay with us for much longer and will certainly attract attention for the next year.

Even so, we must not forget that we are still talking about trends, a certain fashion or approach that is currently at the forefront. It does not mean, however, that we should follow it blindly from now on. Again, first of all, we should create solutions focused on a given need, solutions that respond to the problem presented to us.

Why bother with trends then? Why follow something that may become a thing of the past in a few or a dozen months? It’s quite simple.

To design better, to understand the market and to keep up with changing standards. In this fast-paced technological world, the way content is presented in apps and on websites keeps changing rapidly. People are constantly attracted by new stimuli and someone (perhaps from our competition) is constantly trying to attract their attention. If we want to relatively easily adapt to the changing world (not only the external, but also the virtual one), and at the same time not to be overwhelmed by the enormity of often unnecessary information - we should wisely and consciously follow the trends. This will allow us to approach design much more confidently and better. Being up to date, the ability to adapt to current standards, and being remembered are very important aspects today. They have a direct impact on how our product will be perceived outside. People buy with their eyes. The first impression is not an overrated slogan, but an actual phenomenon that can decide whether users will love our product.

Below is a brief presentation of a few trends we believe are worth paying attention to today. Some of them have been around for a while and will certainly not disappear any time soon. This is confirmed by, for example, all those fantastic projects that we can see on the Internet.

Use of 3D elements

A digital art-style webpage featuring a large mosaic collage of an eye at the center, composed of many small photographic tiles. The background is a surreal blue room with water-like reflections on the floor and soft beams of light entering from the sides. The text ‘REFRAMING History’ is displayed beneath the eye, with navigation and menu items at the top of the screen.
PhotoVogue Festival website

No one is surprised today that designers are replacing flat illustrations with graphics and even animations in 3D. The development of technology and the emergence of new tools and plugins that allow you to easily create 3D objects is conducive to the development of this increasingly common trend. Both the ease of creating in 3D and much better resources such as stronger computers, faster internet, better optimization, and more front-end libraries allow our applications and websites to come to life.

3D very often means that our project is remembered, that it does not get lost in the multitude of subsequent pages, and thus it may also pay off in sales results. 3D objects make our products more attractive. The effect of depth or “popping out the screen”, although not so new, still attracts attention and enriches the reception among potential users.

Today you don’t have to be a Blender or Maya master - you can just use Figma and plugins such as:

  • Vectary 3D Elements
  • Fig3D
  • 3D shapes

It is also worth looking at Dimension CC from Adobe.

Bold Typography

A bright yellow webpage with large dark-blue German text reading: “Wir fordern Echt heraus. Denn wir machen Unglaubliches echt. Und Echtes unglaublich. Wir drehen die Erlebbarkeit von Real Estate auf den Kopf.” The navigation items “Ecosystem,” “Projekte,” and “Team” appear at the top right, and the logo “BEYONITY” is at the top left.
Beyonity webiste

The fact that many websites and mobile apps have been moving towards minimalism for some time now does not need to be pointed out. Minimalism leads the way and it’s hard to be particularly surprised about it. First of all, we often associate it with professionalism. In addition, fewer elements mean less cognitive overload for users. Minimalism is also a huge plus for optimization - the simpler something is, the faster and smoother it works. It requires less resources (at least theoretically) as well.

A suitable complement to minimalist designs is the use of bold, clear, sometimes even exaggerated typography. It often comes down to placing individual headlines taking up a large part of the page view. In such a way, the user can be more involved in the content presented. The purpose is sometimes purely artistic. It is worth experimenting, breaking patterns, and building a design based on typography - this is what can play the first fiddle.

Dark Mode

A side-by-side comparison of a dark and light version of a decentralized finance website. Both versions feature the headline ‘Decentralized Finance Simplified,’ logos of partner companies, and panels for different liquidity pools such as BISWAP Allstar LP, High Yield LP, and Babyswap GameFi.
TEN.finance website

Another concept worth following is a dark mode theme. Usually available as an option we can turn it on at night to protect our eyesight. Today we can, however, more and more often observe its default presence in web design, where users encounter light or white typography on a dark background. It is worth remembering the basic rules relating to contrast and how human eyesight reacts to certain color combinations. Hence, remember not to use white on a purely black background and vice versa, i.e. if you choose the dark mode, make sure that the background is e.g. dark gray, not 100% black, etc.

Anyway, apart from strictly aesthetic values, the dark mode also allows you to save the battery (less bright pixels have a positive effect on how quickly we have to search for a charging socket).

Protecting eyesight, energy, and aesthetic values are just some of the advantages of using the dark mode in our products. Dark themes with contrasting colors also improve visibility for some groups of visually impaired individuals. When designing a dark version of an app or a website, make sure that your solution is available to a wider audience. Designing in an inclusive manner is an important aspect of any good design. Therefore, if we want to comply with the guidelines or simply respond to the needs of all target groups, we should take it into account. Thus, if you haven’t thought about using dark themes for your apps or websites, it might be time to do so.

Y2K

A vibrant website banner featuring a person in green Adidas track pants and a yellow shirt jumping in mid-air in front of a stone building. The person’s face is covered with a pixelated character graphic. On the left, bold text reads ‘Vintage is the new New’ in bright green and white against a purple background. Additional text mentions Adidas and sustainable fashion. A yellow button says ‘Read more in our magazine
Vintageria — online shop

One of the biggest UI trends is Retro Design. It is often seen as a way to bring back nostalgic memories and focus on things we already know, repackaging comfort and knowledge of the past and adapting it to the needs of the present.

Research has shown that nostalgia gives our lives a sense of meaning and continuity, leading to a stronger sense of interconnectedness and clear direction. Nostalgia also helps to relieve the uncertainty of the future by letting people feel they belong and have a purpose.

Each decade was characterized by something special and thanks to this, retro design can be understood in various ways. We can talk about the pop art trend or the psychedelic design of the 60s. Memphis Style with art deco elements and bold geometric shapes of the 80s, or abstract shapes and patterns, dorky fonts, kitsch textures, and grunge of the 90s.

What we want to highlight here is the so-called Y2K aesthetics, which officially returns and pops up everywhere from industrial, interior, and graphic design to social media, pop culture, and UI design.

The Y2K concept is described as futuristic with a retro twist. Based largely on cyberculture, Y2K’s aesthetics are known for their shiny textures and holographic metallics that are becoming a big trend on their own right now. Youthful, tacky, plastic, and colorful.

The trend has already started to emerge on social media platforms such as TikTok, where young people are experimenting and trying to get new quality out of thick, chunky fonts, bright colors, and trashy, futuristic style.

With a smile on their face, the older generation observes how subsequent apps and websites utilize the trends of their youth. The younger generation, at the same time, with the child’s fascination, creates crazy combinations, turning kitsch into a fashion of today’s times.

Maybe, for a while, it makes sense to depart from modern, flat, minimalist concepts and delicate colors, to take a step back and see what will never come back in the same form?

Dusty Design

A website hero section for “Stacks” with a black background, large white headline reading “Unleash Bitcoin’s full potential,” and abstract futuristic graphics featuring Bitcoin symbols. Navigation links — Learn, Build, Explore, Join — appear at the top, along with the Stacks logo.
Stacks website

To make buttons stand out, designers are experimenting with ways to make them look like they’re floating above the background. We often use drop shadows and different combinations and variants of gradients to liven them up.

One trend that we predict will be huge in 2022 is dusty buttons. Buttons on glass surfaces will look like they’re behind a thin coating of dust, providing a sense of depth and making the buttons appear more tactile. This trend highly shows that the boring flat buttons era might be way behind us and a completely new future is approaching.

Color of the Year

A palette titled “Very Peri – Pantone 17-3938,” showing a large swatch of the main periwinkle color (#6667AB) at the top, and four complementary color swatches below: a light lavender (#D7D6F7), a soft blue (#80ACED), a deep navy (#18237C), and a muted purple (#523F90), each labeled with its hex and RGB values.
Very Peri color palette

The Pantone Color Institute, every year for over 20 years, announced the color of 2022. This time they chose a warm and subdued mixture of blue, violet, and a hint of red. Officially called Pantone 17–3938 Very Peri, described as dynamic periwinkle blue hue with a vivifying violet red undertone. In RGB space, it’s exactly 102, 103, 171. And the HEX value is #6667AB.

The color is a response to the current world situation and is intended to suggest the need for change, the search for new opportunities, hope, and creative strength. The inspiration was not only the coronavirus pandemic, but also virtual reality headed by Metaverse and NFT.

Very Peri is meant to encourage people to discover and enter a new reality with optimism and childlike curiosity. It allows us to accept the opportunities and perspectives that surround us. The time of transformation and the need to adapt to a new vision of the world require not only exceptional creativity, but also self-confidence, passion, and energy.

In general, the combination of blue and purple is associated with innovation, creative thinking, and modernity. On the other hand, warm accents add a tinge of optimism and joy.

Does this mean that in 2022 we should design our products based on this color theme? Not necessarily, but it’s worth having it in the back of your head. Color trends set by the Pantone Institute quickly shape fashion in the world around us. Hence, you can almost be sure that shades of purple and blue will storm not only apps and website interfaces, but also fashion shows and interior designs.

Color is still one of the most powerful means to communicate and express emotions. Therefore, let’s not be afraid to follow color trends and experiment with what is currently popular.

These are just a few of the design trends worth following. In addition to the above-mentioned, it is worthwhile to observe concepts such as:

  • motion design & micro animations
  • new european bauhaus
  • immersive design
  • behavioural design
  • blurred, colorful backgrounds
  • claymorphism & glassmorphism,
  • smooth swipe
  • emotional design
  • abstract design
  • animated illustrations

Finally, for dessert, we left two more concepts that have caused a lot of buzz in recent years, namely AR (Augmented Reality) and VR (Virtual Reality). Well known and widely used, but still not as common as we would like.

Additionally, in the past year, the tech world has turned its eyes to two hot terms, Metaverse and NFT. We won’t go into details right now, but they are definitely things that will change the way we perceive VR today. Watch the development of all mentioned directions, because there are probably a lot of things that can happen in this realm soon. As designers, we should always stay on our toes.

Author picture
He specializes in UX/UI design, interaction design, and scalable design systems. His expertise includes interface architecture, AI-assisted design workflows, and creating intuitive digital products that combine usability with modern technology.
A man in a suit sits at a desk holding his head in frustration while staring at a laptop, with plants in the background adding to the office setting.
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5 min

Design Debt: When to Redesign vs. When to Iterate

Abstract pastel illustration of interconnected UI elements, buttons, charts, and icons arranged across a soft pink background, resembling a playful, stylized interface made of 3D shapes and lines.

Over time, digital products accumulate design debt-incremental changes, quick fixes, and legacy decisions that gradually degrade the user experience. This often results in a fragmented, inconsistent interface that frustrates users and complicates workflows. Organizations face a critical dilemma: should they invest in a full redesign or make iterative improvements to refine the existing system?

A complete overhaul can be costly, risky, and disruptive. It requires significant resources, may alienate existing users, and can introduce new usability challenges. On the other hand, continuous iteration allows for gradual refinement but risks perpetuating flawed design foundations. The key to making the right decision lies in assessing the extent of design debt, understanding its impact, and weighing the costs and benefits of each approach.

Understanding Design Debt: The Silent UX Killer

Design debt accumulates in several ways:

  • Quick fixes and workarounds often address immediate needs but create long-term usability issues
  • Legacy design decisions may no longer align with user needs or technological advancements
  • Inconsistent UI patterns emerge when multiple teams contribute without a cohesive design system
  • Lack of user feedback loops results in decision-making based on assumptions rather than data

Ignoring design debt can lead to a frustrating user experience, increased support costs, and lost revenue. Indicators of high design debt include frequent user complaints, declining conversion rates, and significant usability issues that require extensive workarounds.

The Case for Iterative Improvements

When the core UX remains functional but users experience friction in specific areas, iteration is often the best approach. This method allows teams to make targeted enhancements without disrupting familiar workflows. Iteration works well under several conditions:

  • Users struggle with specific pain points that usability testing can pinpoint and address
  • Minor UI inconsistencies create confusion but do not fundamentally hinder functionality
  • Data-driven insights suggest small optimizations can improve engagement and conversions
  • The current system remains scalable and does not impose excessive technical constraints

Successful iteration requires a structured approach-identifying pain points, testing solutions, and continuously refining the design based on real-world feedback.

The Case for a Full Redesign

Sometimes, design debt reaches a point where incremental improvements can no longer salvage the user experience. When usability flaws are deeply embedded in the system, a redesign becomes the only viable option. This is particularly necessary when the product relies on outdated technology that restricts innovation, when maintaining the existing system incurs higher costs than rebuilding, or when competitors offer a far superior UX that threatens market relevance.

However, redesigns come with substantial risks. A poorly executed overhaul can alienate loyal users, disrupt workflows, and lead to significant financial setbacks.

One infamous example is Digg’s 2010 redesign. Digg, once a popular social news aggregator, launched a drastic redesign (Digg v4) that removed key features users loved, such as the ability to view upcoming stories before they became popular. The new version was seen as prioritizing publishers over its core community, leading to a massive user exodus. Within weeks, competitors like Reddit saw an influx of former Digg users, and Digg’s traffic plummeted. This serves as a cautionary tale of how failing to align a redesign with user needs can have catastrophic consequences.

In contrast, Airbnb’s methodical redesign, informed by extensive user research, showcases how a well-planned revamp can drive engagement and growth. In 2014, Airbnb redesigned its search and booking experience to better accommodate user preferences and enhance visual storytelling. The redesign incorporated high-quality photography, improved filters, and a more intuitive booking flow. By leveraging A/B testing and gathering extensive feedback before the full rollout, Airbnb ensured a smooth transition, resulting in increased user satisfaction and higher conversion rates. Their data-driven approach demonstrates how a well-executed redesign can elevate a product without alienating its user base.

Making the Right Call: A Decision Framework

Deciding between iteration and redesign requires a structured evaluation process. Companies should begin with an in-depth usability audit, assessing the severity of design debt through usability scores, conversion rates, churn data, and direct user feedback. Identifying whether the primary issues are surface-level or deeply rooted in the system will clarify whether an iterative approach suffices or a full redesign is necessary.

If usability issues are isolated and correctable through focused adjustments, iteration is likely the better route. Teams should establish clear KPIs and user experience benchmarks to measure the success of iterative changes. Small-scale A/B testing can validate improvements before full implementation, reducing risks and allowing for incremental refinements.

For cases where fundamental usability issues persist, a redesign may be necessary. However, it should be approached methodically—by conducting thorough user research, prototyping potential solutions, and testing new designs before a full-scale launch. A phased rollout can mitigate risk, ensuring that users adapt smoothly and reducing potential backlash from drastic changes.

Beyond usability concerns, business strategy and technical feasibility should guide decision-making. If the current system lacks the flexibility to support long-term innovation, redesigning may be the only viable choice. However, if technical constraints are manageable and the UX can be improved without significant disruption, iteration offers a lower-risk alternative.

Conclusion: Strategic UX Decision-Making

Ultimately, the decision to iterate or redesign depends on the severity of design debt and its impact on users. While iteration allows for gradual enhancements, a full redesign is sometimes the only way to break free from foundational issues. Businesses must take a data-driven approach, leveraging usability testing and user feedback to guide their choices. Regularly auditing design debt ensures that user experience remains a priority and prevents the need for drastic interventions. By making strategic UX decisions, organizations can sustain product growth while maintaining an intuitive, user-friendly interface.

Two people seated at a table, one handing a stack of U.S. dollar bills to the other. A receipt and wallet lie on the table beside them.
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5 min

How Much Can It Cost to Add a UX and Designer to a Project?

When planning a budget for a new project, we often try to find the right balance between quality and cost. Including UX specialists and designers in the team is sometimes seen as an extra expense, but is it really a cost, or rather an investment? The answer depends on several key factors, which I’ll discuss below.

1. Direct Costs: Salaries

The cost of hiring UX and design specialists varies based on their level of experience and the market they work in. For instance, hiring a less experienced designer typically requires a lower monthly investment, while bringing on a more seasoned professional can significantly increase salary expenses. Freelancers, on the other hand, often charge on a per-project or daily basis, with rates that can fluctuate widely depending on the scope of the work. While these expenses may seem substantial at first glance, they often provide a strong return on investment when considering the overall impact on the design process.

2. Hidden Costs: Problems Without UX and Design

Lack of UX and designers can lead to numerous issues that significantly increase the final project costs:

  • More iterations and revisions: Without clear design that addresses user needs, the project may require multiple changes during development. Each of these iterations means extra time spent on fixes, and time equals money.
  • Poor user experience: A poorly designed interface, unintuitive navigation, or lack of visual consistency can turn users away, leading to low conversion rates, poorer business outcomes, and in extreme cases, the need to redesign the entire project.
  • Inefficient use of resources: Developers might waste valuable time solving problems that stem from a lack of a well-thought-out UX architecture instead of focusing on delivering valuable features.

3. Costs That Save Money in the Long Run

Involving UX and design experts may increase upfront costs, but it prevents much higher expenses down the line. Thoughtful design and optimizing the user journey can minimize the need for future fixes and reduce the cost of technical support.

Additionally, a well-designed product is more likely to succeed in the long term, which means higher revenue and greater customer satisfaction.

4. Example Costs at Different Project Stages

The cost of adding UX and design specialists also depends on the stage of the project:

  • At the beginning: This is when UX and design costs are most efficient. Specialists have an impact on the entire product architecture, preventing many mistakes down the line.
  • During the project: The cost might be higher because fixing design errors once development has started is often more time-consuming.
  • After launch: The highest costs occur when redesigning a product after it’s already live, and users are reporting issues. This is the most expensive scenario and can consume a significant portion of the budget.

5. Is It Worth the Investment?

In summary, adding UX and design specialists to the project is an investment that can save money in the long run. The cost of hiring specialists is significantly lower than the potential losses from lack of UX optimization or the need to redesign the entire system.

With their help, you’ll not only reduce the number of iterations and fixes but also create a product that meets user needs and generates profits for the business.

Panel discussion participants during EX FEST Round Table #1 about the future of design agencies an AI.
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What We Learned at EX FEST Round Table #1: How Agencies Are Changing the Design Market for Business

The design industry is evolving at an unprecedented pace. Artificial intelligence, changing client expectations, and the growing demand for measurable business outcomes are redefining what it means to be a designer in 2026.

These topics took center stage during Round Table #1: How Agencies Are Changing the Design Market for Business, hosted as part of EX FEST – Experience Festival.

Representing UX GIRL, Magdalena Ostoja-Chyżyńska, CEO & Founder, joined Ilona Skarbowska, Krzysztof Miotk, and Michał Madura for an insightful discussion led by Monika Mikowska on how agencies, design teams, and businesses are adapting to a rapidly changing digital landscape.

Design Is No Longer Just About Great Experiences

One of the strongest messages from the discussion was that design has become a strategic business capability.

While creating intuitive and engaging user experiences remains essential, today’s organizations expect design teams to contribute much more. Designers are increasingly involved in product strategy, business decision-making, customer research, and innovation. Their work is measured not only by usability or visual quality but also by the value it creates for users and the business.

AI Is Reshaping Design Workflows

Artificial intelligence is transforming the way design teams operate.

Rather than replacing designers, AI is becoming a powerful tool that supports ideation, research, content creation, prototyping, and repetitive tasks. This shift enables designers to spend more time solving complex problems, collaborating with stakeholders, and focusing on strategic thinking.

The conversation highlighted that embracing AI is no longer optional—it has become an essential part of modern design workflows.

Why Being “Just a Designer” Is No Longer Enough

The role of designers has expanded significantly over the last few years.

Beyond visual and UX skills, professionals are expected to understand business objectives, communicate effectively with cross-functional teams, facilitate workshops, analyze data, and demonstrate the impact of their decisions.

Today’s most successful designers combine creativity with strategic thinking, adaptability, and a deep understanding of both users and business goals.

Agencies Are Evolving Together with Their Clients

As businesses continue to face new challenges, agencies are evolving alongside them.

Modern design agencies are no longer simply delivering interfaces or visual assets—they are becoming strategic partners that help organizations solve complex business problems, accelerate innovation, and create products that deliver measurable value.

The discussion emphasized that collaboration, flexibility, and continuous learning will define the future of successful design teams.

The Audience Joined the Conversation

One of the highlights of the session was the live Q&A, where attendees had the opportunity to ask questions and share their own perspectives on the future of UX, AI, and product design.

The interactive discussion demonstrated that the design community is eager to exchange knowledge, challenge existing approaches, and learn from one another as the industry continues to evolve.

Thank You, EX FEST

We would like to thank EX FEST – Experience Festival for bringing together industry experts and creating a space for meaningful conversations about the future of design.

A special thank you to everyone who joined the session and contributed to the discussion. Conversations like these inspire new ideas, strengthen the design community, and help shape the future of our industry.

Missed the Live Discussion?

If you couldn’t join us live, you can still catch the full conversation.

Watch Round Table #1: How Agencies Are Changing the Design Market for Business to hear insights from Magdalena Ostoja-Chyżyńska (UX GIRL), Ilona Skarbowska, Krzysztof Miotk, and Michał Madura as they discuss the future of design, the impact of AI, evolving client expectations, and the growing business value of UX.

🎥 Watch the full recording on YouTube:
https://www.youtube.com/live/VDjHm_2RNKI

Begin your design adventure now!

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