“Design used to be the seasoning you’d sprinkle on for taste. Now it’s the flour you need at the start of the recipe.’’

— John Maeda, Designer and Technologist

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Privacy Policy

This Privacy policy was published on March 1st, 2020.

GDPR compliance

At UX GIRL we are committed to protect and respect your privacy in compliance with EU - General Data Protection Regulation (GDPR) 2016/679, dated April 27th, 2016. This privacy statement explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure. This Privacy Policy applies to the use of our services, products and our sales, but also marketing and client contract fulfilment activities. It also applies to individuals seeking a job at UX GIRL.

About UX GIRL

UX GIRL is a design studio firm that specialises in research, strategy and design and offers clients software design services. Our company is headquartered in Warsaw, Poland and you can get in touch with us by writing to hello@uxgirl.com.

When we collect personal data about you
  • When you interact with us in person – through correspondence, by phone, by social media, or through our uxgirl.com (“Site”).
  • When we get personal information from other legitimate sources, such as third-party data aggregators, UX GIRL marketing partners, public sources or social networks. We only use this data if you have given your consent to them to share your personal data with others.
  • We may collect personal data if it is considered to be of legitimate interest and if this interest is not overridden by your privacy interests. We make sure an assessment is made, with an established mutual interest between you and UX GIRL.
  • When you are using our products.
Why we collect and use personal data

We collect and use personal data mainly to perform direct sales, direct marketing, and customer service. We also collect data about partners and persons seeking a job or working in our company. We may use your information for the following purposes:

  • Send you marketing communications which you have requested. These may include information about our services, products, events, activities, and promotions of our partners. This communication is subscription based and requires your consent.
  • Send you information about the services and products that you have purchased from us.
  • Perform direct sales activities in cases where legitimate and mutual interest is established.
  • Provide you content and venue details on a webinar or event you signed up for.
  • Reply to a ‘Contact me’ or other web forms you have completed on our Site (e.g., to download an ebook).
  • Follow up on incoming requests (client support, emails, chats, or phone calls).
  • Perform contractual obligations such as invoices, reminders, and similar. The contract may be with UX GIRL directly or with a UX GIRL partner.
  • Notify you of any disruptions to our services.
  • Contact you to conduct surveys about your opinion on our services and products.
  • When we do a business deal or negotiate a business deal, involving sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
  • Process a job application.
  • To comply with laws.
  • To respond to lawful requests and legal process.
  • To protect the rights and property of UX GIRL, our agents, customers, and others. Includes enforcing our agreements, policies, and terms of use.
  • In an emergency. Includes protecting the safety of our employees, our customers, or any person.
Type of personal data collected

We collect your email, full name and company’s name, but in addition, we can also collect phone numbers. We may also collect feedback, comments and questions received from you in service-related communication and activities, such as meetings, phone calls, chats, documents, and emails.

If you apply for a job at UX GIRL, we collect the data you provide during the application process. UX GIRL does not collect or process any particular categories of personal data, such as unique public identifiers or sensitive personal data.

Information we collect automatically

We automatically log information about you and your computer. For example, when visiting uxgirl.com, we log ‎your computer operating system type,‎ browser type,‎ browser language,‎ pages you viewed,‎ how long you spent on a page,‎ access times,‎ internet protocol (IP) address and information about your actions on our Site.

The use of cookies and web beacons

We may log information using "cookies." Cookies are small data files stored on your hard drive by a website. Cookies help us make our Site and your visit better.

We may log information using digital images called web beacons on our Site or in our emails.

This information is used to make our Site work more efficiently, as well as to provide business and marketing information to the owners of the Site, and to gather such personal data as browser type and operating system, referring page, path through site, domain of ISP, etc. for the purposes of understanding how visitors use our Site. Cookies and similar technologies help us tailor our Site to your personal needs, as well as to detect and prevent security threats and abuse. If used alone, cookies and web beacons do not personally identify you.

How long we keep your data

We store personal data for as long as we find it necessary to fulfil the purpose for which the personal data was collected, while also considering our need to answer your queries or resolve possible problems. This helps us to comply with legal requirements under applicable laws, to attend to any legal claims/complaints, and for safeguarding purposes.

This means that we may retain your personal data for a reasonable period after your last interaction with us. When the personal data that we have collected is no longer required, we will delete it securely. We may process data for statistical purposes, but in such cases, data will be anonymised.

Your rights to your personal data

You have the following rights concerning your personal data:

  • The right to request a copy of your personal data that UX GIRL holds about you.
  • The right to request that UX GIRL correct your personal data if inaccurate or out of date.
  • The right to request that your personal data is deleted when it is no longer necessary for UX GIRL to retain such data.
  • The right to withdraw any consent to personal data processing at any time. For example, your consent to receive digital marketing messages. If you want to withdraw your consent for digital marketing messages, please make use of the link to manage your subscriptions included in our communication.
  • The right to request that UX GIRL provides you with your personal data.
  • The right to request a restriction on further data processing, in case there is a dispute about the accuracy or processing of your personal data.
  • The right to object to the processing of personal data, in case data processing has been based on legitimate interest and/or direct marketing.

Any query about your privacy rights should be sent to hello@uxgirl.com.

Hotjar’s privacy policy

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

Sharethis’s privacy policy

We use Sharethis to enable our users to share our content on social media. Sharethis lets us collects information about the number of shares of our posts. For further details, please see Sharethis’s privacy policy by clicking on this link.

You can opt-out of Sharethis collecting data about you by following this opt-out link.

Changes to this Privacy Policy

UX GIRL reserves the right to amend this privacy policy at any time. The latest version will always be found on our Site. We encourage you to check this page occasionally to ensure that you are happy with any changes.

If we make changes that significantly alter our privacy practices, we will notify you by email or post a notice on our Site before the change takes effect.

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Press Office

UX/UI as a Competitive Advantage for Software Houses – Why UX/UI is the Key to Success for Your Software House

WSTAW

In the fast-paced IT industry, software houses are constantly competing for new clients, striving to deliver high-quality solutions. However, it's no longer enough to just excel at coding or implementing advanced technologies. The key to success today is user experience (UX) and user interface (UI) – elements that can provide software houses with a real competitive edge. In this blog post, we’ll explore why UX/UI is crucial for the growth of a software house and how it translates into long-term success.

1. UX/UI as the Foundation for Building Client Value

Modern IT projects are not just about technology – they are also about building relationships with users and delivering value to them. UX and UI are essential parts of this process, helping software houses create products that not only function well but also attract and engage users.

  • Understanding the user – UX is based on research and analysis of user behavior. A software house that can design a solution around real user needs not only delivers technologically advanced products but, more importantly, products that meet client expectations.
  • A functional interface – UI, the way users interact with a product, is crucial for their overall experience. Even the most powerful technology can fall short if it isn’t presented in an intuitive and user-friendly way. A well-designed UI builds user engagement and encourages continued use of the product.

By focusing on UX/UI, software houses can create long-term value for their clients, directly improving their market position.

2. Improved Project Quality with UX/UI

Incorporating UX/UI into the design process leads to higher-quality projects. The iterative process that involves end-users at different stages allows potential issues to be identified and fixed before the product reaches its final version.

  • Faster iterations – With UX prototyping and testing, software houses can detect issues early, avoiding costly mistakes later in the project. This also shortens the time needed for final project delivery.
  • Fewer revisions – Thoughtful UX/UI reduces the number of changes and revisions after the project is launched, enabling faster project delivery to clients. Clients receive a more polished product, and the development team can better manage their time and resources.

By minimizing revisions and iterations, software houses can focus on creating innovative solutions rather than fixing issues caused by a lack of UX/UI testing.

3. Higher Client Satisfaction

For any software house, client satisfaction is crucial. Clients return to businesses where they know they will receive high-quality products that meet their business requirements and are easy to use. UX/UI has a direct impact on how clients perceive the final product.

  • Improved communication with clients – Involving UX/UI early in the project enables clearer communication with clients about their expectations and needs. Well-defined prototypes and usability testing allow for real-time adjustments that align with client expectations.
  • Products that align with client vision – UX/UI ensures that the product better matches the client’s vision, reducing the risk of dissatisfaction after launch. Clients get exactly what they ordered, and often more – a product that not only works but also delights users.

Satisfied clients not only return for future projects but also recommend the software house to others, increasing the potential for new business.

4. Competitive Edge Through Innovative UX/UI Solutions

Software houses that treat UX/UI as an integral part of the design process can offer more innovative solutions. In an IT world where technologies and user expectations evolve rapidly, the ability to quickly adapt to new trends is key.

  • Personalization – UX/UI allows software houses to create more personalized solutions that better meet the needs of specific user groups. Personalizing the user experience is currently one of the strongest trends, attracting clients to innovative products.
  • Modern interactions – A UX/UI team that stays up-to-date with the latest trends can introduce more engaging ways for users to interact with the product, such as animations, microinteractions, or voice interfaces, helping the product stand out from the competition.

Through innovative UX/UI solutions, software houses can offer their clients more than just standard technology solutions, giving them an edge in the market.

5. Long-Term Financial Benefits

Although involving UX/UI specialists early in a project may seem like an additional cost, in the long run, it brings measurable financial benefits for both the software house and its clients.

  • Cost optimization – Fewer revisions and better-defined project requirements early on save costs during project execution. A software house can complete projects faster, allowing them to serve more clients in a shorter time.
  • Increased project value – Products with well-designed UX/UI have greater commercial potential. Clients are more willing to invest in solutions that attract users and generate long-term profits.

Long-term client relationships based on delivering well-designed products with strong UX/UI translate into financial stability for the software house.

Conclusion

UX/UI is not just about aesthetics or add-ons to a product – it’s a key element of success for any software house. In the fast-changing IT world, software houses that prioritize strong UX/UI gain a competitive advantage, attract satisfied clients, and deliver products that stand out in the market. Incorporating UX/UI into the design process is an investment that brings long-term financial, operational, and reputational benefits.

In an era where user experience drives product success, UX/UI has become one of the most important factors in building a software house’s competitive edge.

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5 min

Why It's Better to Hire a Studio Over a Solo Designer

Choosing between working with a creative studio or an individual designer is a key decision for business owners and project managers. Each option has its advantages, but here are the main reasons why hiring a design studio is often the better choice.

1. Wide Range of Skills and Specializations

A studio typically comprises a team of specialists with diverse skill sets. Depending on project needs, it may involve graphic designers, brand strategists, UX/UI designers, developers, and copywriters. This means your business gets a comprehensive service—from strategy to final implementation. On the other hand, a solo designer, while versatile, often cannot cover all areas with the same depth.

Example: If your project includes more than just a logo—like a complete rebranding, UX for a website, content marketing, and online store setup—a studio can provide these services at each stage.

2. Faster Project Turnaround

With a studio, multiple team members work on different aspects of the project simultaneously, significantly speeding up the timeline. While one specialist completes a specific stage, another can immediately start the next. In contrast, a solo designer working alone will require much more time, especially for complex projects.

Example: As the graphic designer finalizes the logo, the studio’s developer can begin building the website, saving time and allowing a quicker launch.

3. Defined Processes and Proven Methodology

Professional design studios often have well-established workflows and standards for project execution. This usually includes stages like market research, competitive analysis, persona creation, conceptual work, and testing. You can feel assured that the project will be executed according to best practices, minimizing errors. An individual designer, particularly one starting out, may not have such a robust system.

Example: A studio specializing in web design will likely conduct a UX audit, usability testing, and client workshops to understand the project requirements fully. A lone designer may lack the resources to provide such in-depth analysis.

4. Stability and Continuity

A studio offers stability since a team manages the project, allowing for coverage in case of sickness, vacation, or other absences. With an individual designer, any of these factors could delay the project.

Example: If a designer falls ill while working on your website, the studio has substitute specialists who can step in to continue the project seamlessly.

5. Fresh Perspective and Creative Brainstorming

One of the biggest advantages of working with a creative team is accessing multiple viewpoints. Each team member brings something unique, and collaborative efforts often lead to more innovative and out-of-the-box solutions. A solo designer, working alone, might have a more limited perspective.

Example: When creating a brand identity, team members from various backgrounds can develop a unique solution that makes your brand stand out. Group brainstorming frequently yields better results than one person’s ideas.

6. Access to Advanced Resources and Technology

Studios often have access to professional equipment, software, and resources that enable them to execute complex and modern projects. Access to specialized tools, data analysis, testing, and visualization can significantly impact the quality and final result.

Example: A studio working on 3D design and animation can leverage the latest technology to create smooth visualizations across devices. An individual designer might not have the resources to ensure this level of quality.

Conclusion

Choosing between a design studio and a freelancer depends on your needs, budget, and expectations. If your project requires a broad skill set, quick turnaround, and comprehensive service, a studio is the better choice. It offers more possibilities, stability, better access to resources, and a pool of ideas that can lead to a professional and exceptional final outcome.

Of course, if the project is relatively simple or budget is limited, an individual designer can be a great option. However, for more complex challenges and a need for a comprehensive approach, a design studio is an investment that delivers long-term value.

people
5 min

AI as a Collaborative Partner for Designers: Key Insights from Magdalena Ostoja-Chyżyńska at WaysConf 2024

At this year’s WaysConf in Kraków, Magdalena Ostoja-Chyżyńska, the innovative CEO of UX GIRL, took the stage to discuss an increasingly relevant topic: AI as a Collaborative Partner for Designers. In her highly anticipated talk, Magdalena reframed AI’s role in design by showcasing it not just as a productivity tool but as a creative partner capable of transforming the design landscape. Her talk left the audience of digital creators, designers, and managers buzzing with inspiration on integrating AI into their creative processes.

AI’s Role in Today’s Design Workflows

For many, AI in design is often associated with automation and task speed-up. But Magdalena, drawing from her experience at UX GIRL, proposed a different perspective: AI as a dynamic collaborator that enhances creativity, supports ideation, and streamlines complex workflows. By showing how her team at UX GIRL uses AI to unlock new levels of productivity and creativity, she painted a compelling picture of AI’s untapped potential in the design world.

Practical Strategies for AI Integration

One of the session's highlights was Magdalena’s deep dive into the practical ways AI can support design work. She outlined strategies and automation techniques that UX GIRL has effectively implemented, such as:

  • Rapid Prototyping: By using AI to speed up iterative processes, teams can focus more on refining ideas rather than getting bogged down in repetitive tasks.
  • Personalization at Scale: AI-driven tools enable UX GIRL to deliver personalized user experiences efficiently, aligning with their mission to create designs that “deliver the wow effect.”
  • Enhanced Collaboration: AI tools facilitate real-time collaboration and versioning, making it easier for teams to stay aligned and productive across different projects.

Transforming AI from Tool to Team Player

Perhaps the most inspiring takeaway was Magdalena’s perspective on AI’s evolving role. While AI is often seen as a passive tool, she argued for embracing it as a “team player.” By leveraging AI’s analytical and creative capabilities, designers can gain fresh perspectives, overcome creative blocks, and bring a new level of depth to their projects. This reimagined view of AI has the potential to transform workflows, sparking more meaningful and innovative design outcomes.

Resonating with the Audience

The response to Magdalena’s talk was overwhelmingly positive, sparking vibrant discussions throughout the conference halls. Attendees left with new ideas on how to use AI to enrich—not replace—their creative processes, making AI a true partner in design. The session highlighted how AI can be used to not only expedite work but to encourage bold, creative decisions that enhance the user experience.

UX GIRL X NBX
5 min

NextBlock Expo 2024 Recap: Magdalena Ostoja-Chyżyńska as Women in Web3 Ambassador and Panel Host

On May 15-16, 2024, the NextBlock Expo (NBX), the largest blockchain festival in Europe, took place in Warsaw, attracting thousands of participants from around the world. This extraordinary event brought together pioneers, innovators, and experts from the Web3, blockchain, and decentralized technology sectors. NBX became a hub where technology, business, and design converged to exchange ideas, inspire, and collaborate on the future of this rapidly evolving field.

Attendees had the opportunity to join numerous panel discussions, workshops, and networking sessions focused on the latest tech trends, as well as the challenges and opportunities in the blockchain space. It was an event where innovation met passion, and diversity emerged as a driving force for future solutions.

We are proud to share that our founder, Magdalena Ostoja-Chyżyńska, served as an Ambassador for the prestigious Women in Web3 initiative during this event. The Women in Web3 program aims to promote diversity and inclusion in the Web3 ecosystem. It's more than just an initiative—it's a movement for change, perfectly aligned with the values we hold dear at UX GIRL. As an ambassador, Magdalena not only represented our company but also advocated for gender equality and the empowerment of women in technology.

In addition to her role as ambassador, Magdalena led a highly anticipated panel discussion that garnered significant interest. The panel focused on the role of diversity in technological innovation, exploring how women can shape the future of Web3 and blockchain. Industry experts joined the discussion, sharing their experiences and visions for the future. It was an inspiring exchange of ideas and a testament to how diversity in tech teams brings tangible benefits and accelerates the development of innovative solutions.

We are incredibly proud of Magdalena and her contribution to promoting diversity in technology. We believe that initiatives like Women in Web3 will have a profound impact on the future of Web3, creating a more inclusive and open technological environment.

Thank you to everyone who joined us at NBX 2024, and we invite you to continue supporting movements that champion diversity in the tech industry!

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