“Design used to be the seasoning you’d sprinkle on for taste. Now it’s the flour you need at the start of the recipe.’’

— John Maeda, Designer and Technologist
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Privacy Policy

This Privacy policy was published on March 1st, 2020.

GDPR compliance

At UX GIRL we are committed to protect and respect your privacy in compliance with EU - General Data Protection Regulation (GDPR) 2016/679, dated April 27th, 2016. This privacy statement explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure. This Privacy Policy applies to the use of our services, products and our sales, but also marketing and client contract fulfilment activities. It also applies to individuals seeking a job at UX GIRL.

About UX GIRL

UX GIRL is a design studio firm that specialises in research, strategy and design and offers clients software design services. Our company is headquartered in Warsaw, Poland and you can get in touch with us by writing to hello@uxgirl.com.

When we collect personal data about you
  • When you interact with us in person – through correspondence, by phone, by social media, or through our uxgirl.com (“Site”).
  • When we get personal information from other legitimate sources, such as third-party data aggregators, UX GIRL marketing partners, public sources or social networks. We only use this data if you have given your consent to them to share your personal data with others.
  • We may collect personal data if it is considered to be of legitimate interest and if this interest is not overridden by your privacy interests. We make sure an assessment is made, with an established mutual interest between you and UX GIRL.
  • When you are using our products.
Why we collect and use personal data

We collect and use personal data mainly to perform direct sales, direct marketing, and customer service. We also collect data about partners and persons seeking a job or working in our company. We may use your information for the following purposes:

  • Send you marketing communications which you have requested. These may include information about our services, products, events, activities, and promotions of our partners. This communication is subscription based and requires your consent.
  • Send you information about the services and products that you have purchased from us.
  • Perform direct sales activities in cases where legitimate and mutual interest is established.
  • Provide you content and venue details on a webinar or event you signed up for.
  • Reply to a ‘Contact me’ or other web forms you have completed on our Site (e.g., to download an ebook).
  • Follow up on incoming requests (client support, emails, chats, or phone calls).
  • Perform contractual obligations such as invoices, reminders, and similar. The contract may be with UX GIRL directly or with a UX GIRL partner.
  • Notify you of any disruptions to our services.
  • Contact you to conduct surveys about your opinion on our services and products.
  • When we do a business deal or negotiate a business deal, involving sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
  • Process a job application.
  • To comply with laws.
  • To respond to lawful requests and legal process.
  • To protect the rights and property of UX GIRL, our agents, customers, and others. Includes enforcing our agreements, policies, and terms of use.
  • In an emergency. Includes protecting the safety of our employees, our customers, or any person.
Type of personal data collected

We collect your email, full name and company’s name, but in addition, we can also collect phone numbers. We may also collect feedback, comments and questions received from you in service-related communication and activities, such as meetings, phone calls, chats, documents, and emails.

If you apply for a job at UX GIRL, we collect the data you provide during the application process. UX GIRL does not collect or process any particular categories of personal data, such as unique public identifiers or sensitive personal data.

Information we collect automatically

We automatically log information about you and your computer. For example, when visiting uxgirl.com, we log ‎your computer operating system type,‎ browser type,‎ browser language,‎ pages you viewed,‎ how long you spent on a page,‎ access times,‎ internet protocol (IP) address and information about your actions on our Site.

The use of cookies and web beacons

We may log information using "cookies." Cookies are small data files stored on your hard drive by a website. Cookies help us make our Site and your visit better.

We may log information using digital images called web beacons on our Site or in our emails.

This information is used to make our Site work more efficiently, as well as to provide business and marketing information to the owners of the Site, and to gather such personal data as browser type and operating system, referring page, path through site, domain of ISP, etc. for the purposes of understanding how visitors use our Site. Cookies and similar technologies help us tailor our Site to your personal needs, as well as to detect and prevent security threats and abuse. If used alone, cookies and web beacons do not personally identify you.

How long we keep your data

We store personal data for as long as we find it necessary to fulfil the purpose for which the personal data was collected, while also considering our need to answer your queries or resolve possible problems. This helps us to comply with legal requirements under applicable laws, to attend to any legal claims/complaints, and for safeguarding purposes.

This means that we may retain your personal data for a reasonable period after your last interaction with us. When the personal data that we have collected is no longer required, we will delete it securely. We may process data for statistical purposes, but in such cases, data will be anonymised.

Your rights to your personal data

You have the following rights concerning your personal data:

  • The right to request a copy of your personal data that UX GIRL holds about you.
  • The right to request that UX GIRL correct your personal data if inaccurate or out of date.
  • The right to request that your personal data is deleted when it is no longer necessary for UX GIRL to retain such data.
  • The right to withdraw any consent to personal data processing at any time. For example, your consent to receive digital marketing messages. If you want to withdraw your consent for digital marketing messages, please make use of the link to manage your subscriptions included in our communication.
  • The right to request that UX GIRL provides you with your personal data.
  • The right to request a restriction on further data processing, in case there is a dispute about the accuracy or processing of your personal data.
  • The right to object to the processing of personal data, in case data processing has been based on legitimate interest and/or direct marketing.

Any query about your privacy rights should be sent to hello@uxgirl.com.

Hotjar’s privacy policy

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

Sharethis’s privacy policy

We use Sharethis to enable our users to share our content on social media. Sharethis lets us collects information about the number of shares of our posts. For further details, please see Sharethis’s privacy policy by clicking on this link.

You can opt-out of Sharethis collecting data about you by following this opt-out link.

Changes to this Privacy Policy

UX GIRL reserves the right to amend this privacy policy at any time. The latest version will always be found on our Site. We encourage you to check this page occasionally to ensure that you are happy with any changes.

If we make changes that significantly alter our privacy practices, we will notify you by email or post a notice on our Site before the change takes effect.

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Research & Insights

Agency–Designer Collaboration Models: Pros and Cons

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WSTAW
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Collaboration between development agencies and designers is crucial for creating modern, functional digital products. Whether it’s websites, mobile apps, or e-commerce systems, design plays a significant role in the success of the final product. Depending on the project's needs and the agency's specifics, there are several models of working with designers. Each has its own pros and cons, which are worth considering before making a decision.

1. In-House Designer

Many developers prefer hiring designers as full-time employees. This form of collaboration ensures a constant presence of UX/UI specialists within the company, facilitating project implementation and communication.

Pros:

  • Consistent Collaboration: The designer is always available and engaged in projects from start to finish, which fosters better team integration, a deeper understanding of client needs, and greater control over the entire process.
  • Knowledge of Company Specifics: An in-house designer is more familiar with the company culture, processes, and technological preferences, which can lead to faster and more efficient project execution.
  • Better Team Synchronization: An in-house designer works closely with the development team, allowing for easier communication and faster problem-solving.

Cons:

  • Cost: Hiring a full-time designer comes with additional costs such as salary, benefits, and training, which can be burdensome for smaller companies without a steady flow of projects.
  • Limited Variety: A designer working exclusively for one agency may, over time, stop seeking innovative solutions, becoming less attuned to emerging industry trends.

2. Freelancers

Freelancers are independent professionals who offer their services on a project-by-project basis. This is a popular form of collaboration, especially for shorter and more flexible projects.

Pros:

  • Flexibility: You can hire a freelancer for a specific project, offering great flexibility. The collaboration can be tailored to current needs without long-term commitments.
  • Access to Diverse Talent: Freelancers often work with various clients, allowing them to gain broad experience and stay up to date with new trends.
  • Lower Costs: Compared to hiring a full-time designer, working with a freelancer can be more cost-effective, as you only pay for the completed task without needing to cover benefits.

Cons:

  • Lack of Availability: Freelancers may be juggling multiple projects at once, leading to delays in communication or task completion.
  • More Challenging Communication: Remote collaboration can pose communication challenges, especially if the freelancer operates in a different time zone. This requires good planning and work organization.
  • Less Engagement: Freelancers may not be as deeply invested in the project as a full-time designer, which can affect the quality of the work delivered.

3. Outsourcing to a Design Agency

Outsourcing design to an external agency is a popular option, especially for companies that need comprehensive design services on a larger scale. Design agencies can take full responsibility for the visual aspects of a project.

Pros:

  • Comprehensive Services: Design agencies typically offer a wide range of services – from UX research, wireframes, to final mockups and prototypes, allowing for high-quality project execution.
  • Experts in the Field: Specialized design agencies employ top-tier professionals who stay updated on trends and technologies, translating into high-quality projects.
  • Project Management: In outsourcing, the design agency manages the entire project process, which can relieve the development agency and allow it to focus on programming.

Cons:

  • Higher Costs: Working with an external design agency can be expensive, especially for small companies. Design agencies often charge higher rates for their services.
  • Less Control: External agencies work independently, which may limit the ability to closely monitor the project. Communication issues can affect the alignment of the final result with the client’s expectations.
  • Longer Response Times: External agencies may have different priorities or workloads, potentially leading to project delays.

4. Hybrid Collaboration

The hybrid model combines different forms of collaboration, such as a development agency employing a designer part-time while hiring freelancers or design agencies for larger projects.

Pros:

  • Flexibility and Availability: It allows for adjusting design resources according to the current needs. For more complex projects, additional freelancers or design agencies can be brought in.
  • Cost Optimization: The agency can manage costs effectively by combining steady collaboration with flexible contracts. There’s no need to maintain a large full-time design team.
  • Access to a Wide Range of Talent: Collaborating with freelancers and external agencies provides access to different specialists depending on the project’s needs.

Cons:

  • Team Management: The hybrid model can be more challenging to manage, especially when working with multiple people simultaneously. This requires good organization and communication skills.
  • Varying Quality: Working with multiple designers can lead to inconsistencies in the projects. Each designer may have a different working style, which can affect the final visual outcome.

Conclusion

Choosing the right model for collaborating with designers depends on several factors, such as the size of the agency, the number of projects, the budget, and the nature of the work. Each of the above models has its advantages and disadvantages, which should be carefully considered before making a decision. The key is to match the form of collaboration with current needs and business goals to achieve the best results.

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The Era of Enablers

In the late 90s, the digital world was ruled by the Webmaster. This single individual was a true generalist, handling everything from graphic design to database configuration and raw coding. As the internet matured, the market demanded more complexity, leading to an era of intense specialization. We built silos, separating the ux designer, ui designer, front end developer, database manager, and data scientist into distinct departments.

While specialization allowed for scale, it also created friction. Today, however, we are witnessing a full-circle evolution. The Era of Enablers (or as I like to call them, Architects of Potential) has arrived, powered by the explosive rise of AI.

Collapsing the Silos

AI is effectively removing the technical barriers that once forced us into narrow boxes. With generative tools handling the "heavy lifting" of syntax and execution, a single builder can once again oversee the entire product lifecycle. This isn't just about efficiency; it's about proximity.

When the person designing the experience is also the one enabling the build, the distance between a concept and a finished product vanishes. More importantly, the distance between the creator and the decision makers disappears.

Why This Matters for Your Career

In this new landscape, being "just" a specialist is a risky strategy. By becoming an "Enabler," you move:

  • Closer to the Business: You aren't just delivering assets; you are driving KPIs.
  • From "How" to "Why": Your value shifts from knowing a specific programming language to having deep product intuition and systems thinking.
  • Toward Strategic Impact: You become a strategic partner to the business, capable of turning ideas into reality at the speed of thought.

The market is no longer looking for cogs in a machine. It is looking for architects who can leverage AI to build the future. The era of the fragmented specialist is fading; the era of the Architect of Potential is here.

Magdalena Ostoja-Chyżyńska, Founder & CEO of UX GIRL, standing in front of a white background with the Data Science Summit logo in the top left corner.
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AI and Data in UX Design: UX Girl at Data Science Summit

Artificial intelligence is no longer a distant promise for design teams-it is already reshaping how designers think, collaborate, and create. This shift was the focus of a talk delivered by Magdalena Ostoja‑Chyżyńska, CEO & Founder of UX GIRL, during Data Science Summit, one of the key events bringing together experts from data, technology, and digital innovation.

In her presentation, “How AI and Enhanced Data Access are Transforming Today’s Design,” Magdalena explored how artificial intelligence is influencing modern design practice-not as a replacement for human creativity, but as a force that is redefining how design teams work with data, insights, and complex business requirements

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Design at the Intersection of AI and Data

The talk addressed a challenge many organizations currently face: how to integrate AI into design processes without reducing originality or oversimplifying complex user problems. As Magdalena explained, the growing accessibility of data and AI models has fundamentally changed how designers approach tasks such as briefing, user research, insight synthesis, requirements definition, and asset creation.

Rather than treating AI as a purely visual or generative tool, the presentation positioned it as a broader design accelerator-one that influences decision-making long before the first interface is drawn.

Insights from Real Client Projects

A key strength of the session was its grounding in real business practice. Drawing from ongoing client work at UX GIRL, Magdalena shared observations from testing different AI tools and models across multiple stages of the design process. These experiments focused on understanding where AI genuinely supports creative and analytical work, and where its limitations become visible in real-world conditions.

During the talk, she referenced commonly used tools such as Midjourney, ChatGPT, Claude, and Recraft, explaining how they were evaluated not in isolation, but in combination with different types of data and project constraints. The emphasis was not on novelty, but on effectiveness-how these tools behave when confronted with incomplete data, ambiguous requirements, or complex stakeholder expectations.

Creativity, Control, and the Role of Data

One of the central themes of the presentation was the relationship between AI output and data quality. Magdalena highlighted that AI-driven design outcomes are only as strong as the data and context provided to the models. Enhanced access to data can dramatically improve speed and clarity, but it also increases the responsibility of design teams to curate, interpret, and challenge that data rather than accept AI-generated results at face value.

The session made it clear that AI does not remove the need for designers’ judgment. On the contrary, it amplifies the importance of critical thinking, domain knowledge, and ethical responsibility in design decisions.

Why This Talk Resonated at Data Science Summit

Presenting this topic at a data-focused conference was intentional. The session connected two worlds that often operate separately: design and data science. By showing how AI is already embedded in everyday design workflows, Magdalena demonstrated that design maturity today increasingly depends on data literacy and cross‑disciplinary collaboration.

For many attendees, the talk offered a rare perspective-AI discussed not from a purely technical standpoint, but through the lens of practical design leadership and real client constraints.

Looking Ahead

The presentation reinforced UX GIRL’s position at the intersection of design, data, and emerging technology. Rather than following trends, the studio actively tests and evaluates new tools in live projects, translating experimentation into informed design decisions.

As AI continues to evolve, the questions raised during this session remain highly relevant: how to preserve originality, how to use data responsibly, and how to ensure that technology strengthens-not flattens-the impact of design.

For those interested in how AI is shaping the future of design beyond surface-level automation, the work and insights shared by UX GIRL offer a grounded and experience-driven perspective.

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Women-Led UX Studio: Why Diversity Wins

Imagine this: a UX team is developing a digital product, but all members share similar life experiences - similar age, background, and gender. As a result, the prototype of an app for people with mobility limitations turns out to be barely accessible, because no one in the team noticed the need for interface adaptation. When a UX team is diverse, with women in leadership roles, the chances of catching and fixing such issues early rise significantly.

Why diversity matters in UX

Diverse design teams - not only in terms of gender but also culture, experience, age, or way of thinking - bring different perspectives that help avoid cognitive biases and create more inclusive solutions. A study called Inclusion unlocks the creative potential of gender diversity in teams found that diversity alone is not enough - women and other underrepresented groups need to be actively involved in core decision-making stages, such as research and design, for diversity to translate into real creativity gains.

Companies with more women in leadership roles also tend to perform better financially. Research shows higher innovation levels, stronger product decisions, and greater empathy toward users. Forbes highlights that women leaders often introduce more collaborative, user-centered approaches that enhance the overall experience.

What women-led leadership brings to UX

  • Empathy and user awareness - Women leaders often put strong emphasis on user research and sensitivity, uncovering “invisible” barriers (cultural, situational, accessibility-related) that others might miss.
  • Collaboration-focused leadership - They tend to create safe environments where team members can share ideas freely, fostering innovation and exploration.
  • Inclusive mindset - Women-led approaches often prioritize designing products that are useful and accessible to broad, diverse groups of users.
  • Balanced decision-making - A focus not only on speed but also on long-term product impact and quality.

UX and better products

Products designed by diverse, women-led teams are often:

  • better aligned with the real needs of underrepresented user groups,
  • less prone to “design blindness” (ignoring accessibility, cultural differences, or varied technical skills),
  • more satisfying for users, resulting in higher loyalty and fewer costly fixes,
  • more adaptive to market shifts, since multiple perspectives strengthen resilience.

Does this make business sense?

The numbers say yes:

  • McKinsey & Company has consistently found that companies with greater diversity in executive teams are more likely to outperform peers financially.
  • A report from NGCP highlights that firms with more women in leadership positions often achieve higher profitability, stronger market positions, and greater operational stability.
  • On the other hand, a study in Chicago Booth Review shows that diversity doesn’t automatically equal performance gains. Diversity must be paired with inclusive culture and organizational commitment to unlock its benefits.

The role of a women-led UX studio like UX GIRL

As a women-led studio, UX GIRL brings unique value:

  • Amplifying perspectives often overlooked in mainstream design, helping spot user needs earlier.
  • Building research and decision-making processes that prevent exclusion and bias.
  • Cultivating inclusive team culture, leading to higher engagement, less burnout, and stronger talent retention.
  • Showing clients that investing in diversity is not just ethical, but a real competitive advantage — when products fit real users better, they deliver higher business value.

Challenges to overcome

While the benefits are clear, building diverse, women-led UX teams comes with challenges:

  • Structural barriers - stereotypes, lack of representation, and slower career progression for women in tech.
  • Tokenism - women included symbolically without real decision-making power.
  • The need for genuine inclusion - hiring diverse talent is not enough; organizations must empower and listen to them.
  • Proper processes - such as diverse user testing, iterative research, and continuous feedback loops.

Conclusions and recommendations

To maximize the impact of diversity in UX, organizations should:

  1. Run a diversity audit - assess who’s in the team and who’s missing.
  2. Foster inclusive culture - create safe environments where all voices matter.
  3. Engage diverse users early - test prototypes across different groups.
  4. Develop women leaders - provide mentoring, growth, and leadership opportunities.
  5. Measure impact - track both qualitative (satisfaction, inclusivity) and quantitative (conversion, retention, error rates, business KPIs) outcomes.

Final takeaway

Diversity in UX - especially in women-led studios - is not just a moral imperative, it’s a business advantage. It ensures products reflect real users, reduces design blind spots, and increases long-term value. For leaders, agency owners, or product managers, the message is clear: investing in women, inclusion, and diversity is not a cost - it’s a strategic asset.

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