“Design used to be the seasoning you’d sprinkle on for taste. Now it’s the flour you need at the start of the recipe.’’

— John Maeda, Designer and Technologist
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Privacy Policy

This Privacy policy was published on March 1st, 2020.

GDPR compliance

At UX GIRL we are committed to protect and respect your privacy in compliance with EU - General Data Protection Regulation (GDPR) 2016/679, dated April 27th, 2016. This privacy statement explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure. This Privacy Policy applies to the use of our services, products and our sales, but also marketing and client contract fulfilment activities. It also applies to individuals seeking a job at UX GIRL.

About UX GIRL

UX GIRL is a design studio firm that specialises in research, strategy and design and offers clients software design services. Our company is headquartered in Warsaw, Poland and you can get in touch with us by writing to hello@uxgirl.com.

When we collect personal data about you
  • When you interact with us in person – through correspondence, by phone, by social media, or through our uxgirl.com (“Site”).
  • When we get personal information from other legitimate sources, such as third-party data aggregators, UX GIRL marketing partners, public sources or social networks. We only use this data if you have given your consent to them to share your personal data with others.
  • We may collect personal data if it is considered to be of legitimate interest and if this interest is not overridden by your privacy interests. We make sure an assessment is made, with an established mutual interest between you and UX GIRL.
  • When you are using our products.
Why we collect and use personal data

We collect and use personal data mainly to perform direct sales, direct marketing, and customer service. We also collect data about partners and persons seeking a job or working in our company. We may use your information for the following purposes:

  • Send you marketing communications which you have requested. These may include information about our services, products, events, activities, and promotions of our partners. This communication is subscription based and requires your consent.
  • Send you information about the services and products that you have purchased from us.
  • Perform direct sales activities in cases where legitimate and mutual interest is established.
  • Provide you content and venue details on a webinar or event you signed up for.
  • Reply to a ‘Contact me’ or other web forms you have completed on our Site (e.g., to download an ebook).
  • Follow up on incoming requests (client support, emails, chats, or phone calls).
  • Perform contractual obligations such as invoices, reminders, and similar. The contract may be with UX GIRL directly or with a UX GIRL partner.
  • Notify you of any disruptions to our services.
  • Contact you to conduct surveys about your opinion on our services and products.
  • When we do a business deal or negotiate a business deal, involving sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
  • Process a job application.
  • To comply with laws.
  • To respond to lawful requests and legal process.
  • To protect the rights and property of UX GIRL, our agents, customers, and others. Includes enforcing our agreements, policies, and terms of use.
  • In an emergency. Includes protecting the safety of our employees, our customers, or any person.
Type of personal data collected

We collect your email, full name and company’s name, but in addition, we can also collect phone numbers. We may also collect feedback, comments and questions received from you in service-related communication and activities, such as meetings, phone calls, chats, documents, and emails.

If you apply for a job at UX GIRL, we collect the data you provide during the application process. UX GIRL does not collect or process any particular categories of personal data, such as unique public identifiers or sensitive personal data.

Information we collect automatically

We automatically log information about you and your computer. For example, when visiting uxgirl.com, we log ‎your computer operating system type,‎ browser type,‎ browser language,‎ pages you viewed,‎ how long you spent on a page,‎ access times,‎ internet protocol (IP) address and information about your actions on our Site.

The use of cookies and web beacons

We may log information using "cookies." Cookies are small data files stored on your hard drive by a website. Cookies help us make our Site and your visit better.

We may log information using digital images called web beacons on our Site or in our emails.

This information is used to make our Site work more efficiently, as well as to provide business and marketing information to the owners of the Site, and to gather such personal data as browser type and operating system, referring page, path through site, domain of ISP, etc. for the purposes of understanding how visitors use our Site. Cookies and similar technologies help us tailor our Site to your personal needs, as well as to detect and prevent security threats and abuse. If used alone, cookies and web beacons do not personally identify you.

How long we keep your data

We store personal data for as long as we find it necessary to fulfil the purpose for which the personal data was collected, while also considering our need to answer your queries or resolve possible problems. This helps us to comply with legal requirements under applicable laws, to attend to any legal claims/complaints, and for safeguarding purposes.

This means that we may retain your personal data for a reasonable period after your last interaction with us. When the personal data that we have collected is no longer required, we will delete it securely. We may process data for statistical purposes, but in such cases, data will be anonymised.

Your rights to your personal data

You have the following rights concerning your personal data:

  • The right to request a copy of your personal data that UX GIRL holds about you.
  • The right to request that UX GIRL correct your personal data if inaccurate or out of date.
  • The right to request that your personal data is deleted when it is no longer necessary for UX GIRL to retain such data.
  • The right to withdraw any consent to personal data processing at any time. For example, your consent to receive digital marketing messages. If you want to withdraw your consent for digital marketing messages, please make use of the link to manage your subscriptions included in our communication.
  • The right to request that UX GIRL provides you with your personal data.
  • The right to request a restriction on further data processing, in case there is a dispute about the accuracy or processing of your personal data.
  • The right to object to the processing of personal data, in case data processing has been based on legitimate interest and/or direct marketing.

Any query about your privacy rights should be sent to hello@uxgirl.com.

Hotjar’s privacy policy

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

Sharethis’s privacy policy

We use Sharethis to enable our users to share our content on social media. Sharethis lets us collects information about the number of shares of our posts. For further details, please see Sharethis’s privacy policy by clicking on this link.

You can opt-out of Sharethis collecting data about you by following this opt-out link.

Changes to this Privacy Policy

UX GIRL reserves the right to amend this privacy policy at any time. The latest version will always be found on our Site. We encourage you to check this page occasionally to ensure that you are happy with any changes.

If we make changes that significantly alter our privacy practices, we will notify you by email or post a notice on our Site before the change takes effect.

A woman sitting at a desk in an office, viewed from behind, working on a laptop while a wall covered with colorful sticky notes and papers is visible in the background.

Innovation

AI as an Assistant in Initial UX Research

•

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3 min
Author picture
  • Learn how AI supports early UX research activities.
  • Discover which research tasks can be accelerated with AI.
  • Understand the strengths and limitations of AI-assisted research.
  • Explore how designers combine AI with human insights.

Artificial Intelligence (AI) is transforming industries, and UX research is no exception. AI-powered systems simulate human intelligence, learning from data, identifying patterns, and making informed decisions. In the realm of UX, AI enhances research by optimizing workflows, increasing efficiency, and personalizing user experiences. Rather than replacing traditional methods, it serves as a powerful complement, helping teams uncover deeper insights and create more intuitive digital products.

A circular infographic titled ‘UX Research’ in the center, surrounded by six labeled steps: 01 Design, 02 Recruitment, 03 Testing and facilitation, 04 Analysis and synthesis, 05 Reporting, and 06 Storage and repository. Each step includes brief descriptions and examples of AI tools used in the process.

The Influence of AI on UX Research

AI can be integrated into various stages of UX research to improve effectiveness and provide richer understanding. Here’s how AI can be utilized in each phase:

  • Design: AI can contribute to the development of research materials. This includes creating interview and focus group guides, survey questions, and research strategies. AI can also facilitate brainstorming and planning, supporting the establishment of research goals.
  • Recruitment: While some researchers don't use AI for recruitment, it can automate the process of identifying and engaging participants, managing invitations and communication.
  • Testing and Facilitation: AI-driven tools can manage usability testing, eye-tracking studies, heatmaping and emotional response analysis autonomously, accelerating data acquisition. AI can also transcribe audio from user sessions and analyze user sentiment in real time.
A promotional webpage for Uizard’s Attention Heatmap feature, showing text explaining how AI-generated heatmaps predict user focus in UI designs, alongside a smartphone mockup displaying a heatmap overlay on a completed ride-rating screen.

Uizard offers an AI- powered heat mapping process. This tool can help designers tweak their designs at the early stage, before testing it with real users.

“A screenshot of the Otter.ai interface showing a meeting summary for a product launch, including action items with checkboxes such as ‘Align on pricing with Sales team,’ ‘Lead tech showcase,’ and ‘Review customer feedback from Beta launch,’ alongside a left sidebar with channels and direct messages.

Otter.ai can transcribe both live and recorded videos, making it easier to capture and review key insights. It also generates action items, streamlining workflows and enhancing productivity for UX researchers.

  • Analysis and Synthesis: AI has the ability to process vast datasets, uncovering patterns and meaningful insights. It can efficiently summarize notes, transcripts, and open-ended feedback, streamlining the research process. Additionally, AI supports thematic and cluster analysis, allowing researchers to focus on interpreting findings and driving strategic decision-making.
  • Reporting: AI can aid in summarizing key findings and translating insights into easily digestible visuals. It can also contribute to the creation of report content.
  • Storage and Repository: AI can integrate data from multiple sources, enabling researchers to explore research questions and uncover hidden connections. Tools like NotebookLM, for instance, allow users to consolidate sources and interact with them through chat, making it easier to retrieve specific insights and streamline analysis.
A dark-themed NotebookLM dashboard displaying the greeting ‘Welcome to NotebookLM’ above a section titled ‘My Notebooks,’ with two notebook cards shown: ‘AI in UX Research: Revolutionizing Design’ and ‘Usability Testing at a Fast-Paced Company,’ along with a button to create a new notebook.

NotebookLM serves as a centralized hub for storing project documents, making it easy to organize and access important research materials. Its chat feature allows users to ask specific questions, quickly retrieving relevant insights. Additionally, you can generate a podcast-style audio version of the content, providing a more digestible and convenient way to absorb information on the go.

AI Tools for UX Research

A range of AI-powered tools has emerged to empower UX researchers and optimize their workflows. These tools can automate research tasks, analyze user feedback, and generate insights more efficiently.  

Examples include:

  • ChatGPT, Gemini, Claude, Perplexity: General-purpose AI platforms utilized for research planning, background research, and generating interview or survey questions. According to a User Interviews report, 60% of designers state using all-purpose AI for research work.
  • Figma’s Figjam AI, Notion AI, Miro AI: AI-enhanced features within common UX tools that support ideation and collaboration.
“A promotional Miro webpage showcasing AI features: on the left, a canvas with colorful sticky notes and an AI ‘Product Leader’ suggestion pop-up; on the right, another canvas where Miro AI is generating ideas connected by arrows, with notes labeled by different team members. Text below highlights ‘AI Sidekicks’ and ‘AI shortcuts’ as productivity tools.

Miro AI provides time-saving tools for designers by automating tasks such as data analysis and topic clustering. By handling these repetitive processes, AI allows designers to concentrate on generating ideas and building creative solutions based on the organized content.

  • Research-Specific AI Tools: Gemini Deep Research, STORM, NotebookLM and similar platforms assist in conducting in-depth research and focusing on key topics.
A landing page for Co-STORM, a Stanford University research prototype, featuring a headline promising a ‘Wikipedia-like report on your topic with AI,’ a button labeled ‘Get Started,’ and a preview illustration of the system’s interactive knowledge-curation workflow.

STORM AI, developed by Stanford University, is an advanced AI model designed to assist with research planning and material gathering. Optimized for scientific research, it streamlines the process by providing structured insights and relevant resources.

  • AI-powered Social Media Monitoring Tools: Analyze user sentiment toward a product or brand by categorizing social media posts and comments.
  • Voice and Speech Analysis Tools: Employ speech recognition and sentiment analysis to interpret emotions in user interactions.
  • AI Analytics Tools: Help gather insights from various sources, such as user interactions, feedback, and social media.
  • AI Visualization Tools: Help create visually appealing reports or pitch decks for stakeholders. 

Conclusion

AI is a powerful tool for enhancing and streamlining the UX research process, allowing researchers to focus on strategic thinking, pattern recognition, and design solutions rather than getting bogged down by routine tasks. It can also help overcome creative blocks and accelerate project kick-offs.

When used effectively, AI can significantly speed up various research stages—from crafting discussion guides to synthesizing insights. However, human oversight remains essential to ensure accuracy, contextual relevance, and empathy in UX research.

AI should be seen as an assistant rather than a replacement for UX professionals. While it excels at automation and data analysis, human expertise is irreplaceable for creative problem-solving and deep user understanding. By thoughtfully integrating AI into research workflows, teams can strike a balance between efficiency and delivering meaningful, user-centered design outcomes.

Author picture
She specializes in UX research, accessibility, usability testing, and product validation. Her expertise supports evidence-based product development, helping teams reduce risk and improve the overall user experience.
A group of eight people standing around a large whiteboard covered with sketches, diagrams, and colorful sticky notes as they collaborate and discuss ideas in a modern, open office space.
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5 min

Magdalena Ostoja-Chyżyńska: AI Workshops for UX/UI Teams at UX GIRL

The world of UX/UI design is evolving faster than ever, with artificial intelligence becoming an integral part of it. More and more companies are implementing AI to accelerate processes, automate tasks, and uncover new opportunities in research and product design. But simply using AI tools isn’t enough – skills, knowledge, and a conscious approach are key.

That’s why Magdalena Ostoj-Chyżyńska, CEO of UX GIRL and an expert in UX and AI, leads dedicated workshops for design, research, and product teams.

Why should your team learn AI now?

According to the latest McKinsey & Company report (2024):

  • 41% of product development teams already use AI regularly.
  • 1 in 3 professionals reported over 10% revenue growth thanks to AI in product development.
  • More than 20% of companies achieved cost reductions of 20% or more in product/service development with AI.
  • 48% of employees say formal AI training is the most important factor that would help them use these tools more effectively.

Yet many employees still feel they are not receiving enough support from their organizations. This is where professional, hands-on workshops like those organized by UX GIRL come in.

What will your team gain?

The “Generative AI for Design Teams” workshop helps teams to:

  • Integrate AI into UX/UI processes – from ideation to final delivery.
  • Use AI in product discovery – research, data analysis, and generating insights.
  • Automate workflows – streamline processes and improve collaboration.
  • Master practical AI tools – for prototyping, testing, and content optimization.
  • Understand ethical AI – address data privacy, bias, and responsible design.
  • Future-proof your skills – stay ahead of AI trends and apply them to daily design practice.

Workshop Program

  • Introduction to AI for UX/UI Designers
  • AI in Product Discovery
  • AI Tools in UX/UI Design
  • Hands-On Workshop: AI in Action
  • AI for Process Optimization
  • Ethical AI Design

Workshops can be delivered on-site or online, last one intensive day, and are tailored to the size and needs of your team.

Why does it matter?

McKinsey research shows that companies implementing AI effectively can:

  • Accelerate design processes by 30–60%.
  • Achieve up to 20% cost reduction in product and service development.
  • Boost team efficiency and satisfaction, as employees consistently demand structured training and clear guidance.

Magdalena Ostoj-Chyżyńska – an expert bridging UX and AI

Magdalena is a seasoned UX expert with 13+ years of experience in designing and researching user interfaces for industries such as fintech, fashion, cosmetics, and telecom. She has spoken at over 35 international conferences, led AI and UX workshops at Infoshare and WaySConf, and worked with startups as well as global corporations.

As CEO of UX GIRL, she actively supports teams in responsibly integrating AI into design workflows. She advocates for ethical and human-centered AI use, ensuring that AI-powered solutions remain inclusive, safe, and responsible.

One workshop participant shared:

“During the training, we focused on the fundamentals of AI for designers, the application of AI in the Discovery phase, and everyday design work. The practical workshops showed us how to optimize design processes and how to responsibly use AI tools. With these new skills, we’ll design faster, smarter, and better respond to user needs.”

Final Thoughts

The design industry is being transformed by AI – and the companies that invest in practical training today are gaining a strong competitive advantage. The workshops led by Magdalena Ostoj-Chyżyńska and UX GIRL are an opportunity for your organization to not only understand AI’s potential but also to implement it practically, ethically, and effectively.

👉 Want your team to work faster, smarter, and more creatively with AI?
Get in touch with UX GIRL and invest in the future of your team!

A cozy, plant-filled workspace featuring a large desktop computer displaying a grid of design thumbnails, with drawing tablets and other creative tools neatly arranged on a wooden desk.
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5 min

Psychology of Color in UX/UI

Color is one of the most powerful tools in the hands of a UX/UI designer. The right color choices not only attract attention but also evoke emotions, build trust, and influence purchasing decisions. Color psychology isn’t magic – it’s a well-established science that should be an essential part of every interface design process.

Why Do Colors Matter?

Each color carries specific cultural and emotional associations. While interpretations may vary based on context and geography, there are universal patterns that designers can rely on.

Colors can:

  • Set the mood (e.g., blue calms, red excites)
  • Guide the eye (e.g., accent colors draw user attention)
  • Strengthen brand identity (e.g., green in logos suggests nature or sustainability)
  • Increase conversions (e.g., a well-chosen CTA button color can boost clicks)

What Emotions Do Colors Evoke?

🔴 Red

  • Emotions: Energy, passion, urgency
  • Best for: Sales, alerts, calls-to-action
  • Caution: Can be stressful if overused

🔵 Blue

  • Emotions: Trust, calm, professionalism
  • Best for: Banking, tech, healthcare
  • Caution: Cool tones may feel distant

🟢 Green

  • Emotions: Nature, freshness, balance
  • Best for: Eco-friendly products, finance, wellness
  • Tip: Often used to indicate success or confirmation

🟡 Yellow

  • Emotions: Optimism, happiness, energy
  • Best for: Promotions, children's products, creative brands
  • Caution: Overuse can be visually overwhelming

🟣 Purple

  • Emotions: Luxury, creativity, spirituality
  • Best for: Beauty, art, premium products
  • Tip: Use with care — not everyone connects with it

⚫ Black

  • Emotions: Elegance, power, modernity
  • Best for: Luxury, high-end design
  • Tip: Works best with strong contrast

⚪ White

  • Emotions: Simplicity, clarity, purity
  • Best for: Minimalist interfaces, clean layouts
  • Tip: Pair with accent colors for visual interest

Contrast and Accessibility

Color psychology is not just about emotions - it's also about functionality. Good color choices should be accessible to all users, including those with vision impairments (like color blindness). In UX/UI, make sure to focus on:

  • High contrast between text and background
  • Clear indication of states (hover, focus, disabled)
  • Following WCAG guidelines (e.g., minimum contrast ratio of 4.5:1)

Practical Uses of Color in UX/UI

  1. Call to Action (CTA): Buttons should stand out using high-contrast, bold colors like red, green, or orange.
  2. Onboarding & Microinteractions: Colors help guide users (e.g., green = “success”, red = “error”).
  3. Dark mode vs. light mode: Many apps offer both — colors must be adapted to maintain clarity and emotional consistency.

Final Thoughts

Color psychology isn’t about personal taste - it’s about communication. By using color deliberately, you can shape how users feel, behave, and interact with your product. Designing interfaces isn’t just about aesthetics - it’s about creating meaningful, emotional connections.

What is scroll jacking
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5 min

What is Scrolljacking?

Scrolljacking (or scroll hijacking) is a design pattern that changes the speed and, sometimes, the direction of scrolling on a web page. 

When it comes to scrolling, users have strong mental models: they expect to scroll vertically, at a consistent rate that is related to how they are physically interacting with their input device. In most computer operating systems, the default scroll speed can be manually adjusted to be more sensitive or less sensitive, but it is always consistent. 

Websites are designed to enhance the user experience, not impede it. Traditional scrolling is a universally expected behavior for internet users, and people anticipate their computers and browsers to operate in a familiar manner.

Here are some examples of websites that utilize scrolljacking:

  1. Home Société
  2. Cristóbal Balenciaga Museum
  3. Chalet Baumatti

Understanding the Purpose and Benefits of Scrolljacking

The Nielsen Norman Group identifies several common reasons why designers employ scrolljacking. Here are some of the key motivations outlined by digital product usability specialists: 

  • Simplifying Information Presentation: Scrolljacking is employed to simplify the presentation of complex or information-dense topics and visuals. For instance, consider the Apple Watch Ultra example above, where scrolljacking enables a step-by-step visual breakdown of eight physical features on the watch. This approach allows for a gradual unveiling of minute technical details, preventing users from becoming overwhelmed by an excessive amount of information all at once. 
  • Enhancing Storytelling: Another reason designers utilize this technique is to enhance storytelling. For instance, on the BBC website, scrolljacking is used to progressively disclose supporting information, effectively guiding users through the narrative. 
  • Conveying Brand Personality: Designers play a crucial role in reinforcing a brand's identity by translating it into user experience interactions. As users interact with a brand over time, they form an interpretation of the brand based on the sum of their experiences.

‍Is Scrolljacking Always a Good Choice? 

The answer to this question is quite simple - no. Designers understand that every design is crafted with the end user in mind. It necessitates a thorough assessment of the target demographic and a clear definition of the intended user experience. 

There are compelling reasons to exercise caution with scrolljacking. It might not be the best choice when developing websites with high traffic volumes, accommodating diverse devices, adhering to accessibility standards, or catering to a user base largely composed of less tech-savvy individuals.

The designer's pivotal role lies in scrutinizing whether employing scrolljacking would serve as an engaging enhancement to the user interface or if it might present an unwelcome hurdle, potentially deterring users from fully engaging with the website.

Enhancing User Enjoyment in Scrolljacking: What to Avoid 

Assuming you've made the choice to incorporate scrolljacking to infuse excitement and distinctiveness into your website design, it's crucial to be aware of potential pitfalls that can irritate users, even in the presence of the most remarkable designs. Specifically, you should be cautious of the following: 

  • Lack of Control Over Scrolling Speed: Users are accustomed to having control over their browsing experience. They expect to scroll through a webpage at their own pace, which includes reaching the bottom of the page when they desire. Preventing users from doing so can be frustrating. 
  • Failure to Indicate User Position: Given that scrolljacking is not a conventional browsing method, it can lead to user confusion. To mitigate this, it's advisable to provide clear visual cues indicating the user's current position, such as a progress bar or filled-in dots. This helps users maintain a sense of orientation within the scrolling journey. 
  • Information Overload: Even the most elegant design can become overwhelming if users find themselves scrolling through a single page for an extended period without a discernible endpoint. Always assess whether the volume of content is proportional to the user's scrolling experience, avoiding excessive information that might overwhelm them. 
  • Page Performance Issues: The use of scrolljacking, especially in conjunction with numerous animations, can lead to slow page performance. To prevent this issue, rigorous testing on various browsers is essential. Ensuring that the website maintains smooth functionality across different platforms is vital for a positive user experience. Incorporating these considerations into your scrolljacking design can help create a captivating and user-friendly experience, enhancing the overall appeal of your website."

Summary 

In conclusion, scrolljacking is a design pattern that, when used thoughtfully, can add depth and interactivity to web experiences. It alters the traditional scrolling behavior to engage users in new and creative ways. However, it's important to remember that users come to websites with certain expectations and mental models, and any departure from these norms should be deliberate and beneficial.

As designers, it's our responsibility to weigh the advantages and disadvantages of scrolljacking carefully. It's not always the right choice, and the user's experience should remain at the forefront of our design decisions.

To make scrolljacking enjoyable for users, avoiding common pitfalls is essential. Users should always have control over scrolling speed, and their current position within the scrolljacking journey should be clearly indicated. Additionally, the amount of content should be balanced to prevent overwhelming users, and performance issues should be addressed through thorough testing.

Ultimately, the use of scrolljacking should enhance the user experience, not hinder it. By considering these principles and understanding when and how to implement scrolljacking effectively, designers can create engaging and user-friendly websites that leave a positive and lasting impression on visitors.

Begin your design adventure now!

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